Regional Operations Manager

Labcorp • Baton Rouge, LA

7d

About The Position

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? Do you want to have an impact on improving health and people’s lives? If your answer is “yes” , then we invite you to become a Regional Operations Manager with LabCorp! LabCorp is seeking a result driven Regional Operations Manager to oversee the pick-up/delivery service of test samples, supplies and reports within a designated geographic area. Additionally, the role oversees specimen processing and data entry as well as customer service within the South Louisiana and South Mississippi region . In this position, you will work in a fast paced, customer focused and challenging environment and will part of our overall mission at LabCorp of Improving Health and Improving Lives. Geography Covered: South Louisiana and South Mississippi Work Schedule: Monday – Friday 8:00am-5:00pm, additional days and hours may be required

Requirements

• High school diploma or equivalent required
• Previous experience as an operations manager managing several direct reports
• Minimum 6 years of relevant job experience
• Ability to solve problems and provide solutions under minimal supervision
• Strong leadership skills and proven ability to manage, motivate and mentor a team
• Ability to communicate professionally and effectively with internal and external customers
• Excellent verbal and written communication skills
• High level of attention to detail with strong organizational skills
• Comfortable making decisions in a changing environment
• Valid driver’s license and good driving record
• Proficient with MS Office programs

Nice To Haves

• Associate's degree or higher is preferred

Responsibilities

• Oversee daily operations, managing budgets, and setting performance objectives.
• Achieve business goals and revenue targets.
• Recruit and train team members, support the general manager as well as conduct performance appraisals.
• Provide coaching and mentoring to supervisory staff.
• Manage internal and external stakeholder relations.
• Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company guidelines.
• Ensure company standards and procedures are followed/ Plan, evaluate, and optimize operations to be efficient and cost-effective.
• Monitor monthly productivity and report any deviations as necessary.
• Resolve any client related matters or customer complaints appropriately.
• Ensure productivity, efficiency and inventory levels are properly maintained.
• Complete regular and timely financial analyses for all department-related positions
• Prepare and present monthly, quarterly, and annual statements, analyses, and reports on operations and finances.
• Report on any performance, compliance or staffing related issues and work with the appropriate departments toward resolution.
• Perform operational duties such as payroll and monthly schedules.
• Manage costs effectively by minimizing employee turnover and controlling overtime costs.
• Prepare specimens when needed.
• Travel to additional sites as necessary

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees