Veterinary Regional Operations Manager
About The Position
Innovetive Petcare is looking for a dynamic and experienced veterinary operations leader to join their team as a Regional Operations Manager (ROM). This remote leadership role is ideal for a motivated individual with multi-site, multi-state veterinary management experience and a passion for supporting hospital success. Candidates must reside in, or be willing to relocate to, one of the 17 states where Innovetive Petcare operates: AL, AR, CT, FL, GA, LA, MD, MA, MS, NY, NC, OK, PA, SC, TN, TX, VA. Extensive travel (up to 75%) is required, and qualified candidates should have easy access to a major airport. As a Regional Operations Manager, you will oversee the business and operational performance of 5–15 veterinary hospitals within an assigned region. You will serve as a strategic partner to hospital leadership, ensuring excellence in patient care, staff development, and financial outcomes. You will be the primary liaison between the veterinary practices and the Innovetive Support Center, helping to drive operational improvements, implement corporate initiatives, and support sustainable growth across your portfolio.
Requirements
- Bachelor’s degree required
- 3–5 years of multi-site, multi-state veterinary practice management experience
- Proven track record of P&L management, business strategy, and leadership coaching
- Strong communication, organizational, and conflict-resolution skills
- High emotional intelligence and a servant leadership mindset
- Ability to thrive in a fast-paced, decentralized environment
- Proficient in veterinary practice management software and operational metrics
- Willing and able to travel up to 75% regionally
Nice To Haves
- MBA or advanced degree preferred
- Experience in specialty and emergency medicine preferred
Responsibilities
- Lead the daily operations of assigned veterinary hospitals with full P&L ownership
- Partner with hospital leaders to develop and implement business strategies that drive growth and operational efficiency
- Coach hospital teams, set performance goals, and track KPIs
- Mentor Hospital Managers and Managing DVMs; conduct annual performance reviews
- Identify and support staffing, scheduling, and labor optimization opportunities
- Analyze operational and financial reports; recommend actionable improvements
- Support new client acquisition, client retention, and service line expansion
- Manage regional recruiting efforts in collaboration with our recruiting team
- Champion Innovetive-wide initiatives and standard operating procedures
- Facilitate onboarding and training for new hospital leaders
- Build a positive, collaborative culture focused on exceptional veterinary care
Benefits
- Competitive salary + annual bonus eligibility
- Paid time off and paid parental leave
- Comprehensive health, dental, vision, and life insurance
- 401(k) with company match
- Robust career development and leadership training programs
- The opportunity to make a meaningful impact in the veterinary industry
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
