Regional Operations Manager - Field Operations

SouthernCarlson, Inc.Tampa, FL
Onsite

About The Position

SouthernCarlson is a leading distributor of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. They serve contractors, builders, and manufacturers, emphasizing reliability, integrity, and performance. The company culture values people, relationships, and going above and beyond, guided by core values: Provide Fanatical Service, Act With Urgency, Earn & Maintain Trust, and Continuously Improve. The Regional Operations Manager is responsible for achieving the region’s profit margins and revenues and will be involved in all strategies and issues affecting the region’s operations and customer relationships.

Requirements

  • Minimum of five years of successful experience in an operations management role, preferably in a related industry.
  • Minimum of two years of management experience with a demonstrated ability to lead people and get results through others.
  • Strong business acumen with an ability to understand and communicate SouthernCarlson’s business marketplace and value proposition.
  • Strong analytical and solid judgment skills with proven problem-solving capability.
  • Ability to organize and manage multiple priorities.
  • Effective oral and written communication skills.
  • Demonstrated computer skills in Word, Excel and web navigation.
  • Ability to travel throughout region on a regular basis.

Nice To Haves

  • Bachelor’s degree in Business or relevant field is preferred.

Responsibilities

  • Provide strategic and tactical leadership to branch operations within the region.
  • Partner with the Divisional or Regional Sales Manager to drive overall performance and achieve business objectives.
  • Mentor, coach, and develop Branch Managers to enhance leadership effectiveness and team performance.
  • Promote a culture of accountability, ownership, and continuous improvement across all branches.
  • Collaborate with operational and corporate teams to review procedures, streamline processes, and enhance efficiency.
  • Direct the implementation and execution of operational policies, practices, and compliance standards across all branches.
  • Analyze and resolve complex operational challenges at both the strategic and branch level.
  • Establish and achieve performance objectives for regional operations teams.
  • Prepare and deliver monthly regional performance reports to leadership.
  • Develop, implement, and monitor action plans to address performance issues and ensure sustainable results.
  • Foster a safe, customer-focused, and service-driven work environment.
  • Perform other related duties as assigned.

Benefits

  • Compensation – Salary
  • Team Culture – Family-oriented, collaborative environment
  • Comprehensive Benefits – Medical, Dental, Vision
  • Retirement – 401(k) with company match
  • Time Off – Paid Time Off (PTO) and holidays
  • Career Growth – Advancement opportunities with a growing national brand
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