Regional Operations Manager

A. Duie Pyle, Inc•Rochester, NY

48d

About The Position

As a Dedicated Regional Field Operations Manager for A. Duie Pyle, you will be responsible for managing operations across multiple dedicated accounts and overseeing a growing book of business. This role focuses on fostering team collaboration, strengthening customer partnerships, and driving operational growth.

Requirements

Minimum five (5) years of previous transportation experience, ideally within a Dedicated Account Management role
Demonstrated leadership experience; ability to lead, teach, and mentor staff
Ability to solve complex problems in a fast-paced environment
Strong communication skills; excellent attention to detail and organizational skills
Proficient with MS Office applications; strong computer literacy
Ability to work all shifts as required
High School Diploma or equivalent

Responsibilities

Managing and developing their assigned Dedicated Accounts.
Traveling as required to various customer locations
Partnering with Operations and Recruiting to ensure proper onboarding of the customers and onsite personal
Overseeing the P&L for their regional (financial performance forecasting); managing customer and regional KPIs (operational goals)
Creating customer service first solutions. Recognizing areas that need improvement with a vision to develop an action plan tailored to each account
Executing necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations
Demonstrating the Pyle Culture through the expansive and repetitive communication of Pyle core values across all levels in the organization

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