Regional Operations Director - Hospital Services

DaVita Kidney Care

5d

About The Position

The Role You'd Play as a Director of Operations for the Hospital Services Group. DaVita Kidney Care is seeking an ambitious, operationally focused, and results-driven Leader. As the Regional Operations Director, you are responsible for a portfolio of ~15 hospital-based acute dialysis programs, ~100 teammates, 6 direct reports, and a P&L of ~$50M. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned markets to ensure safe, efficient, therapeutic, and ethical patient care.

Requirements

• 5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience.
• Strong leadership acumen; successful team management and development
• Prior P&L management experience.
• Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise
• Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments
• Demonstrated strong analytical, quantitative and logical thinking skills
• Advanced computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Work, Outlook and PowerPoint required
• Available for moderate travel (20%-50% overnight)- adjust based on travel for this role
• Full vaccination against COVID-19 or a medical/religious exemption is required

Nice To Haves

• Healthcare industry background a plus.
• Master's Degree strongly preferred

Responsibilities

• Complete accountability for your P&L ~$50M.
• Manage financial and revenue growth, labor management, contract management and capital expenses.
• Drive operational, financial, team and clinical performance of your business through KPIs/metrics.
• Work directly with Hospital Services Administrators (HSAs) in facilities to identify and address employee and patient concerns to drive towards Regional goals and standards.
• Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned hospital partners.
• Maintain existing relationships with hospital partner senior leadership including the c-suite
• Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.
• Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, and more.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
• A "community first, company second" culture based on Core Values that really matter.
• Award-winning education and training across multiple career paths to help you reach your potential.
• DaVita has been recognized among Training Magazine's Top 125 for its exceptional training and leadership development programs for the 14th year in a row!
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees