REGIONAL OFFICE RECEPTIONIST
About The Position
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as a Regional Office Receptionist. Under direction, this position will perform complex clerical services for professional staff in the assigned office, answer phones, and greet visitors. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Requirements
- Requires knowledge, skill, and mental development equivalent to completion of high school
- Requires 2 years of office experience
- Requires ability to keyboard accurately at 45 wpm
- Requires ability to pass a background check.
Responsibilities
- Serves as a Regional Office Receptionist
- Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile
- Greets visitors and directs walk-ins to appropriate offices and resources
- Orders and distributes forms from Central Stores
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Benefits
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
