Regional Office Assistant - Western Great Lakes Region

Young Life•Holland, MI

About The Position

The Regional Office Assistant, working closely with the Regional Director and Regional Administrator, will provide support to the regional office in the following areas— Communicate our hiring process to the region Manage the “pool” of regional staff candidates Facilitate the regional interview processes Prepare areas for new hires (on-boarding) Prepare new staff (on-boarding) Facilitate individual on-boarding review Manage regional evaluation timeline for full-time staff Conduct exit interviews for departing staff Additional Information Part-time position at 5 scheduled hours per week Personal fundraising expected for this position; Personal Donor Development Training provided Bi-weekly check-ins with Regional Director for task prioritization and needs assessments Option to attend quarterly regional staff meetings (various locations) Regional Office Assistant Summary: This position assists the regional administrator position and provides regional administrative support.

Requirements

High school education or equivalent.
Previous administrative assistant experience preferred.
Must be able to type 55 to 60 words per minute with few errors.
Proven data entry skill, which must be accurate and rapid.
Demonstrated proficiency in Microsoft Office Suite (which includes Word, Excel, Outlook and PowerPoint.)
Strong organizational skills with attention to detail.
Must have good grammar, with strong written and verbal communication skills.
Ability to maintain confidentiality.
Basic accounting skills.
Must be detail-oriented while successfully accomplishing multi-tasks.
Proven relational skills with both kids and adults.

Nice To Haves

Associate’s degree preferred.
On-going education encouraged.

Responsibilities

Written and Verbal Communication Provide general office support, including correspondence, filing and mailing.
Answer phones.
Respond to voicemail, e-mail and phone calls in a timely and professional manner.
Send thank-you letters to donors.
Interact with all area and regional staff, volunteers, area and regional committees and regional management teams.
Assist in Administration Process and track donations.
Maintain donor and leader databases, ensuring area leader forms, driver questionnaires and background checks are up-to-date.
Manage monthly purchase card expenses, field development tool (FDT), regional and staff expense reports.
Provide personnel support for regional staff, including Human Resources and personnel action requests (PARs).
Coordinate regional fundraising events and other regional events.
Assist with annual camping administration.
Assist regional administrator and regional director with workload.
Maintain, organize and facilitate monthly deadlines, including camp and work crew allocation, annual budgets and compensation.
Provide staff care, including birthdays, monthly reports and assignment care packages.
Assist with gathering regional statistics electronically via the Growth Planning Software (GPS) system.
Facilitate paperwork to open and close area ministries across the region.
Manage and execute area transfers.
Manage Mission Security application for staff within region.
Update the MSite.
Provide administrative support for volunteer-led areas and areas in a staffing transition.
Assist with additional work from regional staff.
Assist in Event Planning Plan, coordinate and facilitate regional events including: Regional staff training days Committee chair days Regional meetings Regional camps Leadership weekends