Regional Nutrition Manager - West

Option Care Health•Sacramento, CA

About The Position

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. Job Description Summary: Job Description: Job Responsibilities Responsible for management of the Registered Dietitians. Directs the day to day nutrition program’s clinical, operational and sales activities to deliver safe, efficient and effective patient care while meeting corporate compliance and other established rules and regulations governing the healthcare industry. Leader of the assigned Regional multidisciplinary nutrition support teams to provide safe, comprehensive nutrition support services to home parenteral and enteral nutrition patients. Builds a cohesive, service-oriented team through recruitment, training, development, engagement and retention of qualified RDs. Facilitates a work environment in which staff will succeed and grow in their professional development and contribute to the overall success of Option Care. Communicates effectively with RDs by conducting regular staff meetings, providing updates surrounding changes within the nutrition support market, the nutrition program, and the Regional operations. Develops relationships with and mentors RDs by conducting regular one-on-one meetings. Drives standardization and quality of the RD role. Implements and enforces nutrition program policies. Conducts regular RD patient chart audits. Monitors clinical nutrition support key indicators such as: patient census, patient satisfaction, clinical competence, nutrition assessments, and performance improvement activities. Delegates RD coverage across designated Region to ensure adequate PN patient support and equal patient load among RDs. Works closely with all Operational and Commercial leaders to ensure the needs of the business are met. Works closely with regional sales directors to ensure appropriate market penetration of the nutrition program. Involved in Regional strategic sales planning and identification of new markets and or new prescribers to promote growth of the nutrition program. Evaluates RD staffing needs within assigned Region. Assists with recruiting and conducts interviews, hiring and training of new staff. Facilitates new RD orientation and training. Conducts new hire training within specified timeframe following the program standardized process including the Orientation and Training Checklist – New Dietitian. Identifies need for on-going continuing education and training of nutrition support clinicians and office staff within the Region. Works closely with other managers (National Director or Nutrition Operations, Clinical Nutrition Director, Nutrition Operations Manager, Pharmacy and Nursing leaders) to ensure nutrition support competence across disciplines. Assists in the development, implementation, and evaluation of continuing education, training and in-service education programs in coordination with corporate, and clinical and sales management teams. Implements and evaluates the nutrition support program model. Identifies opportunities for operational or clinical improvement and communicates to National Director of Nutrition Operations and Clinical Director of Nutrition. Conducts annual performance evaluations, goal-setting and other manager related activities. Basic Education/Experience Registration with the Commission on Dietetic Registration (CDR) and license / certification in the state of residence, as appropriate with at least 5 years of nutrition support work experience. At least 5 years of nutrition support work experience and 2 years of home infusion experience. At least 2 years of experience in direct or indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members. Basic Qualifications Experience in managing teams across business units. Experience applying knowledge in planning, organizing, implementing, and evaluating clinical programs that will meet the needs of the office and community served. Experience educating and empowering staff to implement nutrition service processes. Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. Proven leadership skills, reimbursement knowledge and successful experience supporting sales at the local level. Able to manage time, delegate, and prioritize with excellent communication skills. Readily accepts change, interested in increasing knowledge base and embraces new challenges. Experience in identifying issues and recommending and implementing strategies to resolve problems. Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font). PQIs Advanced degree in nutrition, business or management. At least 2 years of sales and marketing experience. Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $104,517.55-$174,195.92 Benefits: -Medical, Dental, & Vision Insurance -Paid Time off -Bonding Time Off -401K Retirement Savings Plan with Company Match -HSA Company Match -Flexible Spending Accounts -Tuition Reimbursement -myFlexPay -Family Support -Mental Health Services -Company Paid Life Insurance -Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.

Requirements

Registration with the Commission on Dietetic Registration (CDR) and license / certification in the state of residence, as appropriate with at least 5 years of nutrition support work experience.
At least 5 years of nutrition support work experience and 2 years of home infusion experience.
At least 2 years of experience in direct or indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.
Experience in managing teams across business units.
Experience applying knowledge in planning, organizing, implementing, and evaluating clinical programs that will meet the needs of the office and community served.
Experience educating and empowering staff to implement nutrition service processes.
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Proven leadership skills, reimbursement knowledge and successful experience supporting sales at the local level.
Able to manage time, delegate, and prioritize with excellent communication skills.
Readily accepts change, interested in increasing knowledge base and embraces new challenges.
Experience in identifying issues and recommending and implementing strategies to resolve problems.
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

Nice To Haves

Advanced degree in nutrition, business or management.
At least 2 years of sales and marketing experience.

Responsibilities

Responsible for management of the Registered Dietitians.
Directs the day to day nutrition program’s clinical, operational and sales activities to deliver safe, efficient and effective patient care while meeting corporate compliance and other established rules and regulations governing the healthcare industry.
Leader of the assigned Regional multidisciplinary nutrition support teams to provide safe, comprehensive nutrition support services to home parenteral and enteral nutrition patients.
Builds a cohesive, service-oriented team through recruitment, training, development, engagement and retention of qualified RDs.
Facilitates a work environment in which staff will succeed and grow in their professional development and contribute to the overall success of Option Care.
Communicates effectively with RDs by conducting regular staff meetings, providing updates surrounding changes within the nutrition support market, the nutrition program, and the Regional operations.
Develops relationships with and mentors RDs by conducting regular one-on-one meetings.
Drives standardization and quality of the RD role.
Implements and enforces nutrition program policies.
Conducts regular RD patient chart audits.
Monitors clinical nutrition support key indicators such as: patient census, patient satisfaction, clinical competence, nutrition assessments, and performance improvement activities.
Delegates RD coverage across designated Region to ensure adequate PN patient support and equal patient load among RDs.
Works closely with all Operational and Commercial leaders to ensure the needs of the business are met.
Works closely with regional sales directors to ensure appropriate market penetration of the nutrition program.
Involved in Regional strategic sales planning and identification of new markets and or new prescribers to promote growth of the nutrition program.
Evaluates RD staffing needs within assigned Region.
Assists with recruiting and conducts interviews, hiring and training of new staff.
Facilitates new RD orientation and training.
Conducts new hire training within specified timeframe following the program standardized process including the Orientation and Training Checklist – New Dietitian.
Identifies need for on-going continuing education and training of nutrition support clinicians and office staff within the Region.
Works closely with other managers (National Director or Nutrition Operations, Clinical Nutrition Director, Nutrition Operations Manager, Pharmacy and Nursing leaders) to ensure nutrition support competence across disciplines.
Assists in the development, implementation, and evaluation of continuing education, training and in-service education programs in coordination with corporate, and clinical and sales management teams.
Implements and evaluates the nutrition support program model.
Identifies opportunities for operational or clinical improvement and communicates to National Director of Nutrition Operations and Clinical Director of Nutrition.
Conducts annual performance evaluations, goal-setting and other manager related activities.