Regional Multi-Unit Restaurant Account Manager

Gordon Food Service•Columbus, OH

About The Position

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: Manage and develop Gordon Food Service business relationships with profitable regional multi-unit chain customers. Defines project scope and assumes ownership of all prime vendor presentations.

Requirements

Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.
Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.
Must have the ability to multi-task, prioritize and be able to work independently or within a team environment.
Must have strong negotiation, customer service focus, be a strategic thinker, inquisitive, innovative and creative in order to build relationships, network, link resources and apply business practices.
Ability to understand and utilize market research and P&L statements.
Must be able to travel to different locations.
High School Diploma/Equivalent required.
Six years of business development experience required.

Nice To Haves

Bachelor Degree in Business, Sales or Marketing preferred

Responsibilities

Manage the development of new and existing multi-unit business within assigned region, defines project scope and assumes ownership of all prime vendor presentations and participates in the regions long range planning process.
Acquires new business through development of a key account prospect list and implementing business plans accordingly.
Collaborates with key decision-makers and executives of accounts and prospective accounts to build and maintain business relationships.
Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations.
Utilizes and applies customer profitability and pricing models to negotiate customer agreements.
Reports monthly to leadership team regarding current and potential customer activities and developments.
Creates and reviews monthly reports to include customer KPI, locked-in-pricing and proprietary items lists.
Manages credit terms within established parameters created by the finance department and directs collection of accounts receivable to manage credit relationship with customers.
Provides direct line of communication with the US National Chain support departments and Regional Chain Support Manager.
Participates in training the Customer Development Specialist and Associates to ensure their understanding of the Regional Chain Manager’s role and of key customer relationships.
Maintain knowledge of segment through industry magazines and local culinary organizations
Demonstrate and deliver understanding of Foodservice Industry and operations
Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance
Collaborates with direct supervisors to develop capital and operational budget needs for the department.
Performs other duties as assigned.