Regional Manager - Northern Midwest IL/IN

Woodforest National Bank•Romeoville, IL

About The Position

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Retail Market Manager is responsible for leading the overall performance and environment of retail branches. This position leads and directs the branch teams in achieving outlined goals and in establishing the foundation necessary for the branches to be successful. This position leads and directs branch management teams in achieving profitability, sales, customer experience, compliance, and growth objectives.

Requirements

Solid technology skills, including intermediate proficiency with Microsoft office (Outlook, Word, Excel, SharePoint, Power Point) and banking software applications.
Excellent customer service, relationship management, and business development skills.
Sound knowledge of marketing, sales, financial, managerial and leadership principles with broad knowledge of banking operation practices, policies, products and applicable regulations.
Excellent problem solving, decision making, critical and strategic thinking skills, as well as strong attention to detail and concern for data accuracy.
Ability to analyze trends, processes and procedures and develop innovative and effective solutions for improved performance.
Strong overall business acumen with an ability to understand the direction, priorities, and goals of the organization.
Strong leadership and interpersonal skills; present a positive and professional image, effectively collaborate with diverse teams, and demonstrate success at achieving results through the effort of others.
Excellent presentation and communication skills, both written and verbal.
Excellent organizational and time management skills with proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines and goals.
Ability to create a positive and engaged environment.
Flexibility to engage in overnight and regional travel up to 75% of the time.
Strong Culture built on our Core Values: Integrity, Ownership, Service and Community. It’s not just talk. We walk the walk, from the CEO to front-line employees.
6 years of sales management experience with 6 years of banking management experience: OR 6 years of sales management experience with 2 years of Woodforest Branch Manager’s experience; OR a Bachelor’s degree and 4 years of progressively more responsible bank operations and sales management experience.
5 years of sales and personnel management experience required.
Must be positive and engaging.
High School Diploma or equivalent required.
Full-Time.
Responsible and accountable for all personnel and employment decisions for assigned market area.
Up to 75% travel expected.
Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Nice To Haves

Experience managing multiple work sites is helpful.
Previous instore banking experience is preferred, but not required.

Responsibilities

Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the market.
Conduct regular update and strategy meetings with direct reports and leadership teams.
Must assign and manage teams across multiple locations, markets, regions, and/or states.
Hire and train new team members on all aspects of delivering the Woodforest Experience.
Provide senior level guidance and support to the branches regarding customer concerns, operational questions, risk management, and human resource issues.
Proactively suggest, implement, and manage process improvements.
Manage, develop and lead branch management teams; approve incentives, expense reports, and other personnel and compensation matters.
Drive branch sales and performance and provide strategic direction focused on the continued growth and development of assigned branches within the market.
Track and review daily market performance levels; compile summary reports and communicate standings; develop and direct an action plan for improvement areas.
Conduct frequent branch visits to ensure adherence to bank policies, consistency in sales and marketing efforts, successful implementation of new products and services, and to develop and maintain strong professional relationships with branch employees and host retail partners.
Promote community development and serve in the communities serviced by the market.
Perform other job-related duties or special projects as assigned.

Benefits

Be an Owner and take control of your future with our Employee Stock Ownership Plan (ESOP), where your hard work translates into real ownership and an opportunity to share in the growth of Woodforest.
401(k) Company Match in ESOP Woodforest adds 50₵ for each $1 you save (up to 6% eligible pay). The match is made in Woodforest stock held in your ESOP account.
Opportunities for Long-Term Growth Take advantage of growth opportunities and professional development to advance in your career.
Banking Products & Services providing convenience, financial savings, and enhanced support to help you achieve your financial goals.
Competitive Base Pay and regular compensation reviews to ensure you continue to earn competitive pay.
Paid Time Away Branch Banking employees are offered PTO. Corporate employees are offered paid vacation and sick time.
Medical Coverage 12 comprehensive plans available at an affordable cost!
Short and Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest plus other benefits available that will help ensure you and your family are confident and well-prepared for whatever comes your way.
Well-being Program (Employee Assistance Program) that helps you take care of your physical, mental, and financial health.
Resource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.