Regional Manager

Native Pest Management • West Palm Beach, FL

10d

About The Position

We are seeking an experienced , highly motivated, and strategic Regional Manager to oversee multiple service locations and Service Managers across assigned markets, supporting growth, coverage, and operational continuity as needed. This role is responsible for driving operational excellence, developing leadership talent, ensuring consistent service quality, and supporting company growth across all assigned branches. The Regional Manager serves as a key leader within the organization, working closely with executive leadership to execute company goals, maintain standards, and foster a high-performance culture. If you are a self-starter with a passion for providing exceptional customer service and a desire to grow with a dynamic and innovative pest control company, we encourage you to apply for this exciting opportunity!

Requirements

• Valid Florida driver’s license with a clean driving record is required
• Minimum of 4 years of management experience, including oversight of multiple teams or locations ( must be listed on resume to include the company)
• Pest control industry experience is required
• Strong leadership and people development skills with a proven ability to coach and grow managers
• Exceptional written, verbal, and interpersonal communication skills
• Strong operational mindset with experience driving consistency and accountability
• Comfortable working in field environments, including attics and crawl spaces as needed

Nice To Haves

• Florida Certified Pest Control Operator (preferred, or ability to obtain)

Responsibilities

• Provide leadership, coaching, and accountability to Service Managers and Technicians across multiple locations
• Ensure consistency in service delivery, operational standards, and customer experience across all branches
• Monitor regional performance metrics, including service completion rates, customer satisfaction, retention, and productivity
• Support Service Managers in technician development, performance management, and training initiatives
• Conduct regular branch visits, in-field evaluations, and operational audits
• Oversee route efficiency, staffing levels, and scheduling effectiveness
• Partner with HR and leadership on hiring, onboarding, performance management, and corrective action as needed
• Address escalated customer concerns and ensure timely, professional resolution
• Encourage lead generation and collaboration between service and sales teams
• Support implementation of company initiatives, policies, and process improvements
• Foster a positive, accountable, and values-driven culture across the region

Benefits

• We offer a comprehensive benefits package including Health, Dental, Vision and Life Insurance. We cover 80% of the individual-only premiums (60% for dependents) for health, dental, and vision and offer life insurance at no cost to you!
• Employee Assistance Program (EAP): As part of our commitment to your well-being, we offer you and your immediate family access to an EAP with resources for managing stress, mental health, financial guidance, and other life events. This program has 24/7 access with app support.
• 401k with up to 4% company matching
• 2 weeks of paid time off in your first year, 6 paid holidays, and 1 paid floating holiday
• We offer a competitive pay structure that may include bonus/commission opportunities!
• Paid training program and company-paid licensure
• We provide the tools you’ll need, including a take-home company vehicle for business use with a gas card and a company iPhone (at no cost to you!)
• Employee Discounts
• Employee Referral Bonus ($2,000)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed