Regional Manager

Dental Office•Little Rock, AR

12d

About The Position

MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, is seeking a Regional Manager to join our team in Little Rock, AR! The Regional Manager is responsible for the day-to-day operations of their assigned client dental office and for managing and directing their own office. The Regional Manager is a key position, as they are responsible for keeping MB2 abreast of any changes or needs across the entire brand and act as a senior liaison between the office brand and MB2. The daily support of all offices and reporting to their Director of Operations is the key role of the Regional Manager.

Requirements

5+ years of dental office management required
In-depth knowledge of all company policies and rules
Well-informed of all state and federal applicable laws, including but not limited to HIPAA, Discrimination Guidelines, Sexual Harassment Statutes, and OSHA Regulations
Fully versed in Dentrix in order to manage the office and aid other brand offices
Competent in Microsoft Office and Windows OS
Knowledge of business and management principles
Highly skilled in verbal and written communication

Responsibilities

Lead/Manage multiple offices
Mentor and support your office managers daily
Manage new skill assessments in your offices
Train new employees with the following training philosophy: Manager performs the task, trainee observes Manager performs the task, trainee helps Trainee performs the task, Manager helps Trainee performs the task, Manager observes
Checking in daily with the office managers or assistant managers to see what is working that day, what is needs improvement, and what are possible solutions to make the improvements.
Keep informed of any patient or employee issues.
Review Employee Warning Notices/Write-ups and be involved in this process (i.e. in person or on the phone)
Use SplashTop throughout the day to view current and upcoming schedules, check whether things are running smoothly, and head off potential issues.
Ensure that any office supplies needed are ordered and received.
Responsible for receiving the marketing update from the office managers at the end of each week and reviewing it in order to be able to report on it.
Responsible for receiving the petty cash logs from the office managers at the end of each week and reviewing them
MTD Productions, Collections, and Insurance Aging over 30 days need to be emailed to the Director of Operations on the 15th and at the end of the month.
Help with daily operations as needed.
Attend biweekly Manager calls.
Bring Supplies, petty cash, and payroll checks to your offices.
Perform or review 90-day and annual performance evaluations and send them to the MB2 Dental Human Resources department.
Ensure compliance with company policies and with State, Federal, and other regulatory bodies.