Regional Manager

Allied Universal • Santa Ana, CA

14d • $68,640

About The Position

Allied Universal® Janitorial Services, an Allied Universal® Company, is hiring a Regional Manager. The Regional Manager will manage a team of Project Managers as well as direct and execute new customer/contract start-up operations, identify start-up team, develop action plans, and implement services in a timely and cost-effective basis. The Regional Manager may be required to travel up to 75% of their time.

Requirements

• High School diploma or equivalent (e.g., GED)
• Minimum of ten (10) years of experience in managing operations in the services industry, preferably in the cleaning and maintenance business
• Experience with the development and maintenance of budgets and labor costs and monitoring financial information
• Strong interpersonal skills; able to effectively influence others through positive, proactive communication style
• Leadership skills – positively impact customer and employee relations
• Excellent written and oral communication skills
• Sound problem-solving and decision-making capabilities
• Results-oriented, balancing a sense of urgency for immediate problems with proactive planning and problem identification
• Results-driven and willingness to confront the status quo, develop alternatives and justification
• Able to effectively influence internal staff and customers by actively listening and responding to issues
• Intermediate level of use and understanding of Microsoft Office

Nice To Haves

• Experience working with and negotiating union contracts
• Bachelor’s degree in Business, Accounting, Project Management, Business Development, or related field of study
• Fluent in speaking, writing, and interpreting Spanish

Responsibilities

• Manage a team of fifteen (15) Project Managers; provide ongoing guidance and direction
• Hire and develop middle management staff, identify performance goals, and provide ongoing training, coaching and feedback
• Proactively identify performance issues and provide immediate feedback, assess, and determine best course of action
• Address union relation issues, assist in resolving grievance, participate in labor negotiations, as necessary
• Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining high level of quality
• Implement cost reduction, profit enhancing strategies
• Direct and execute new customer/contract start-up operations, identify start-up team, develop action plans, implement services in a timely and cost-effective basis
• Continually assess financial performance of accounts/contracts, identify problems areas, implement plan to address concerns
• Financially manage and ensure account profit and productivity goals are met
• Introduce new products and/or services, negotiate terms and ensure contract supplies and equipment requirements are met
• Identify ongoing financial and operational efficiencies
• Present account contract bids, discuss issues, follow-up with changes, and implement contract/services on timely basis
• Schedule and conduct quarterly visits to all customer/site locations, walk through facility, identify, and discuss problems, issues, and solutions: develop action plan to address; provide feedback to region and/or project manager
• Leverage relationships and build new business opportunities
• Participate in the planning and budgeting process, identify opportunities for expansion, growth, and financial improvements
• Manage and control staff expenses, communicate company business and travel expense policies
• Function as communication coordinator and liaison between customer, corporate and field organizations

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees