Regional Manager

TruPark USA LLC•Fort Lauderdale, FL

14d

About The Position

The Regional Manager will directly oversee parking facilities in the Greater Fort Lauderdale area. This role ensures operational efficiency, financial performance, and exceptional customer service standards. Reporting to executive leadership, this individual will manage on-site teams, interface with property stakeholders, oversee P&L performance, and contribute to the strategic growth of the region.

Requirements

3–5+ years of multi-site or operations management experience (parking, hospitality, real estate, or related fields)
Valid driver’s license with clean record (required)
Proven leadership and staff management capabilities.
Strong understanding of financial management, budgeting, and revenue strategies.
Excellent verbal and written communication skills.
High-level proficiency in Microsoft Office Suite.
Ability to travel between multiple properties in the South Florida region.
Valid Florida Driver’s License.
Able to lift up to 50 lbs and work in both indoor and outdoor environments.

Nice To Haves

Previous parking management is highly preferred
Bilingual (English/Spanish) is highly preferred

Responsibilities

Direct day-to-day operations of parking facilities between the Boca Raton & Fort Lauderdale areas.
Develop and implement operational procedures to maximize efficiency, safety, and service quality.
Ensure compliance with company policies, local ordinances, and OSHA standards.
Monitor maintenance needs and ensure cleanliness, safety, and functionality of equipment and facilities.
Hire, train, and supervise on-site managers and frontline staff.
Establish clear performance goals and accountability systems for teams.
Conduct site visits and staff evaluations to support operational consistency and employee development.
Foster a positive, team-oriented work environment.
Organize, staff, and manage special events hosted in parking facilities, including those outside of regular work hours.
Champion a culture of superior customer service across all locations.
Respond to escalated customer inquiries or concerns in a timely and professional manner.
Utilize feedback and data to continually enhance parker satisfaction.
Oversee P&L performance across properties under management.
Track revenues, expenses, and labor costs, and implement cost-control strategies.
Ensure accuracy in cash handling, daily reports, and financial audits.
Oversee banking-related functions such as AR billing, collections, and account reconciliations.
Identify and pursue external licensing or parking deals to increase revenue (e.g., fleet, rideshare, or event partnerships).
Serve as the primary contact for property managers, landlords, and ownership groups.
Maintain strong relationships with clients, providing regular updates and addressing operational needs.
Support marketing and promotional initiatives to grow utilization and client retention.