Regional Manager

Hawthorne Residential Partners•Greensboro, NC

35d

About The Position

The Regional Manager is responsible for the overall financial, operational, and cultural performance of an assigned portfolio of apartment communities. This role partners closely with Community Managers, corporate leadership, and ownership groups to ensure strong occupancy, revenue growth, expense control, compliance, and team development. The Regional Manager sets the tone for leadership across the portfolio by modeling accountability, clarity, professionalism, and a commitment to Hawthorne’s Live It culture.

Requirements

High School Diploma or GED required
Three to five years of successful experience as a Regional Manager required
Proven success driving occupancy, NOI growth, and expense management
Experience leading, coaching, and developing onsite leadership teams
Industry software experience in Yardi Voyager and Microsoft Office required
Valid Driver’s License required

Nice To Haves

Bachelor’s degree in Business, Management, or related field preferred
Multi site or portfolio oversight experience preferred
CAM, CAPS, ARM, or other industry certifications preferred

Responsibilities

Oversee performance of assigned communities across financial, operational, and service metrics
Conduct regular site visits to evaluate operations, apartment home presentation, team effectiveness, and compliance
Establish clear expectations for Community Managers and hold teams accountable to company standards
Support communities during staffing transitions, acquisitions, performance challenges, and growth initiatives
Reinforce Hawthorne policies, procedures, and operational consistency across the portfolio
Review monthly financial statements, budgets, and variance reports
Partner with Community Managers to develop strategies that improve occupancy, rental income, and expense control
Lead annual budget preparation and forecasting
Monitor capital improvements and renovation projects
Participate in ownership reporting, financial reviews, and strategic planning discussions
Recruit, mentor, and develop Community Managers and onsite leaders
Conduct performance evaluations and provide structured feedback
Identify high potential team members and support succession planning
Promote leadership growth aligned with Hawthorne’s Career Path Program
Ensure adherence to company policies, management agreements, and regulatory requirements
Maintain discretion and confidentiality regarding personnel matters, financial data, and ownership communications
Support crisis management and emergency response planning
Maintain high standards for apartment home presentation and customer service
Support reputation management through review monitoring and resident engagement
Champion Hawthorne’s Live It culture across the portfolio

Benefits

Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
Make an Impact: Enjoy 16 hours of paid volunteer time annually.
Recharge & Celebrate:
10 paid holidays + 1 floating holiday of your choice
8 hours off to celebrate your birthday
Future Planning: Company 401(k) match to support your financial goals.
Financial Wellness Reimbursement: Resources to support your long-term financial health.
Referral Bonuses: Earn rewards for bringing great talent to the team.
Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Comprehensive Onboarding: Feel supported and prepared from day one.
Ongoing Learning: Tailored training programs to help you grow your skills and career.
Education Reimbursement: We invest in your continued learning.
Medical & Vision: Comprehensive plans designed for peace of mind.
Dental Insurance & Life Insurance: 100% company-paid coverage.
Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
Wellness Incentives: Earn rewards for taking care of your health.
Long-Term Disability Plan: Added protection for life’s unexpected moments.
Leave Bank: Additional paid time off during medical emergencies or natural disasters.
Fitness Reimbursement: Cash toward your gym or fitness membership.
Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
New Parent Perk: One year of free diapers for growing families.