Regional Manager (1151)

AVFUEL/AVFLIGHT•Ann Arbor, MI

4d•Onsite

About The Position

The Regional Manager of Operations, FBO & Aviation Services is a senior leadership role responsible for overseeing a regional portfolio of Avflight FBO locations. This position ensures safe, compliant, efficient, and customer-focused operations across all assigned stations. In addition to operational oversight, the Regional Manager will lead and manage strategic corporate initiatives that support long-term growth, innovation, and organizational improvement. This position requires significant travel (40% or more), including travel on short notice.

Requirements

Extensive experience in aviation operations, including FBO management, ground handling, or related fields.
Proven multi-site leadership experience with responsibility for people, operations, and financial performance.
Strong communication, organizational, and problem-solving skills.
Ability to travel 40% or more, including short-notice travel.
Ability to meet all physical, security, and regulatory requirements for airport environments.
Valid driver’s license and authorization to work in the U.S.

Nice To Haves

Experience managing high-complexity operations and large teams.
Graduate-level education in business, leadership, strategy, or related fields.
Experience in business development or launching new operational divisions.
Strong background in workforce development, training, and organizational culture initiatives.

Responsibilities

Oversee operational performance of assigned FBO locations, ensuring excellence in customer service, line service operations, safety, accounting, facility management, and environmental compliance.
Develop strong relationships with customers, tenants, airport authorities, and key partners.
Support forecasting, budgeting, business planning, and capital needs across FBO locations.
Provide leadership, coaching, and support to FBO General Managers and frontline teams.
Ensure employees receive proper communication, training, and reinforcement of Avflight values.
Serve as project lead for enterprise-level initiatives involving operational improvement, cultural development, training programs, business expansion, or cross-functional organizational needs.
Drive innovation, process improvement, and alignment across departments.
Support executive leadership with high-priority or sensitive initiatives requiring advanced coordination and strategic thinking.
Build high-performing teams through mentorship, coaching, and development.
Promote a culture of safety, accountability, professionalism, and strong customer service.
Foster communication and collaboration across all operational areas.
Lead through example with integrity, strong judgment, and a continuous improvement mindset.