Regional Manager-West Coast

MEDIKO INC•San Jose, CA

6d•Onsite

About The Position

MEDIKO: Mission driven & committed to delivering high-quality medical care to the communities we serve. Our dedicated Healthcare Professionals find meaning, support and new opportunities to learn and grow their skills every day. It’s what sets us apart from other healthcare industries and drives our success in the correctional healthcare space. Whether you are just graduating from nursing school or bringing years of experience to your new position at MEDIKO, you will benefit from our competitive compensation, commitment to safety and exposure to the diverse healthcare needs of the clients we serve. If you’re ready to take on a role that will enrich your career and make a real impact to your community, we encourage you to APPLY TODAY to get the conversation started! The Regional Manager will oversee the operational performance of multiple correctional healthcare facilities within a designated region, ensuring efficient service delivery and compliance with industry standards. This role will manage day-to-day operations, work closely with facility leaders to optimize processes, and drive improvements in healthcare quality, staff performance, and operational efficiency. The Regional Manager will also support the implementation of corporate initiatives and ensure consistency in service delivery across the region.

Requirements

A Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field is required.
Minimum of 5-7 years of progressive leadership experience in the healthcare industry, with at least 3-5 years in a leadership or director-level role is preferred.
Proven experience in managing healthcare operations in a correctional healthcare or similar regulated environment is highly preferred.
Experience with regulatory compliance, including familiarity with NCCHC, ACA, and other healthcare standards relevant to the correctional setting is preferred.
Demonstrated experience in strategic planning, project management, and leading cross-functional teams to meet business goals.
A track record of successfully driving operational efficiencies, improving patient care, and managing budgets effectively.
Active CPR/BLS certificate required (American Heart Association/American Red Cross guideline approved), if role is located in a correctional facility.

Nice To Haves

A Master’s degree in Healthcare Administration, Business Administration, Public Health, or a related discipline is preferred.
Certification in Healthcare Management (e.g., FACHE, CPHQ, CHC, or similar), Correctional Healthcare (NCCHC) or other relevant professional certifications is preferred.
Active Valid Registered Nurse state licensure preferred.

Responsibilities

Ensure site compliance with contract requirements, state regulations, and company policies and procedures; assist in developing and maintaining site-specific policies and procedures.
Serve as the primary point of escalation, maintaining an effective presence and addressing site-level issues as they arise.
Monitor and support site performance, ensuring adherence to quality standards, regulations, and contract specifications.
Develop and maintain strong working relationships with client leadership and staff, fostering collaboration through regular site visits and communication.
Collaborate with other Regional Managers and cross-functional leaders to share best practices and drive operational improvements across sites.
Act as a liaison between Mediko leadership, site teams, and facility management, ensuring alignment on shared goals and outcomes.
Implement and oversee quality improvement processes, utilizing data analysis to make informed decisions and drive continuous improvement.
Review site performance metrics, analyzing reports to identify trends, issues, and opportunities for corrective or preventative action.
Lead corrective action plans (CAPs), ensuring timely and effective remediation efforts while keeping all stakeholders informed.
Support Health Services Administrators (HSAs) in tracking site staffing, vacancies, penalties, and liquidated damages, working to address any discrepancies.
Provide coaching and actionable feedback to Health Services Administrators (HSAs), helping them achieve site-specific goals and improve team performance.
Lead recruitment and retention efforts, focusing on identifying turnover drivers and minimizing attrition across assigned sites.
Assist in talent identification and development, working with site leadership to coach and support staff to meet operational goals.
Attend client meetings (monthly/quarterly), ensuring in-person presence when possible to strengthen relationships and foster collaboration.
Proactively identify issues, risks, and opportunities, offering practical solutions or resources needed to achieve site and organizational goals.
Support ongoing professional development by identifying training needs and ensuring effective delivery of training programs for operational teams.
Participate in pre-bid meetings and proposal development as needed to support business development and expansion efforts.
Perform other related duties as assigned.

Benefits

Competitive Pay and MVP Bonus Program
Benefits package including Medical, Dental, and Vision insurance for you and your family
Preferred Pharmacy Network options
MDLIVE virtual Provider telehealth options
Wellness program
Health Savings Accounts and Health Reimbursement Account options with company match
Employer-paid Life Insurance Policy/AD&D, Long-Term Disability and Short-Term Disability coverage
Optional Voluntary coverage for Life Insurance, Accident, Critical Illness, and Hospital Indemnity plans
Paid portion of Maternity Leaves
Employee Assistance Program
Generous Paid Time Off (PTO) including 10 Holidays and flexible Floating Holidays
Participation in the MEDIKO 401(k) Retirement Plan with company match
Employee Referral Bonuses
Tuition Reimbursement Assistance Plan
Free Continuing Education
Access to Perks and Discounts at nationally recognized chains, service providers and retailers