Regional Manager, Reconditioning Operations

DriveTime•Kansas City, MO

About The Position

In short , the Regional Reconditioning Operations Manager is responsible for leading of all aspects of multiple Reconditioning Centers, including bottom line management, process management, performance management, and quality assurance resolution. The Regional Operations Manager must ensure that all of their locations meet goals and all vehicles reconditioned meet our standards prior to being sent to our retail locations for sale. In long, the Regional Reconditioning Operations Manager is responsible for: Representing and maintaining a culture that exemplifies the DriveTime Core Principles. Work through onsite Operations Managers to ensure bottom line management objectives are met such as staffing, operating expenses, efficiency, quality, and productivity. Work with leaders throughout all departments to ensure all supply chain goals are established and met. Oversee recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover, fill all open positions, build a leadership bench, and improve performance. Schedule and lead both onsite and virtual meetings, location visits, and planning sessions. Utilize remote management skills and techniques to assess, motivate, develop, and influence Reconditioning Center teams. Maintain the health and integrity of all facility’s production systems. Effectively utilize root cause analysis practices to identify opportunities and create sustainable short and long-term plans to address. Through observations and report reviews, proactively identify trends and communicate findings and perspectives across all departments. Ensure Operations Managers are effectively training and developing their teams. Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of analytical reporting. Guide Operations Managers through the employee evaluation process providing perspective and instruction for proper employee development.

Requirements

Excellent verbal and written communication skills.
The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
Agile in a fast-paced environment.
Thriving in an environment that never stops, is a must.
Plays well with others.
You will be working in a high-functioning team environment.
We work together in order to win together.
Management material.
We are looking for someone that can lead, manage and grow within our organization.
We don’t believe in being “fashionably late”.
You’ll need to adhere to regular and predictable attendance.
College Degree in business, supply chain management or a vocational/technical school is required or a combination of education and experience.
5 years management experience with 3+ years in multi-unit location leadership
Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.
Valid driver's license, good driving record.
Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered
Multi-Unit site management and/or Remote management experience

Nice To Haves

At least 5 years leadership experience in a multi-unit environment
Logistics or Supply chain management
Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.

Responsibilities

Representing and maintaining a culture that exemplifies the DriveTime Core Principles.
Work through onsite Operations Managers to ensure bottom line management objectives are met such as staffing, operating expenses, efficiency, quality, and productivity.
Work with leaders throughout all departments to ensure all supply chain goals are established and met.
Oversee recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover, fill all open positions, build a leadership bench, and improve performance.
Schedule and lead both onsite and virtual meetings, location visits, and planning sessions.
Utilize remote management skills and techniques to assess, motivate, develop, and influence Reconditioning Center teams.
Maintain the health and integrity of all facility’s production systems.
Effectively utilize root cause analysis practices to identify opportunities and create sustainable short and long-term plans to address.
Through observations and report reviews, proactively identify trends and communicate findings and perspectives across all departments.
Ensure Operations Managers are effectively training and developing their teams.
Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of analytical reporting.
Guide Operations Managers through the employee evaluation process providing perspective and instruction for proper employee development.