North Regional Manager

ID Plans•Santa Rosa Beach, FL

7d•Remote

About The Position

As a Regional Manager, you are expected to lead the progress of daily projects, quality metrics, and time reporting to create a high-performing work environment. This will include managing 12-18 field data specialists within a northern region, as their direct reporting manager. This is a leadership position within the operations department.

Requirements

Strong people leadership skills with experience managing remote field-based employees.
Operational judgment with real-time field support.
Demonstrated expertise in management and evaluation of field performance.
Excellent written and verbal communication skills.
Strong organizational, time-management, and problem-solving skills.
Comfort traveling to meet field team members and working in outdoor, field-based environments when needed.

Nice To Haves

6+ months of experience in operational or relatable roles.
Prior experience as a Field Data Specialist, Regional Manager, or similar supportive role in which you were expected to carry out daily and monthly needs of operations leadership.
Experience with CRM systems, outlook, excel, and mobile field technology.
Experience with remote leadership. Experience in mapping, surveying, floor plans, site plans, or blueprints is a plus.
Bachelor's degree.

Responsibilities

In charge of reviewing and approving timesheets for payroll, bi-weekly one-on-one conversations with their team members, regional meetings, and the overall performance and morale of their region.
Work closely with the Logistics, CAD, and QA managers to work through problems that relate to your field team members.
Measure field team effectiveness using performance data, quality metrics, and quality assurance feedback.
Travel to field team member locations once a year to meet and support their progress.
Serve as an additional subject matter expert for field processes, tools, and standards to support operations executive leadership initiatives.
Prepare and deliver daily reports on scheduled projects, submissions, and daily goals.
Reports to and keeps the VP of Operations aware of field successes, concerns, and the well-being of each FDS in the region.
Maintain accurate documentation related to field compliance.
Complete annual performance reviews for each of your team members.
Hold team members accountable for not meeting metrics and company expectations.
Works with Controller/finance to track worker’s compensation claims.
Complete HR-related paperwork accurately and on time.
Perform other duties as assigned.