Regional Manager, Cargo Services

Fly.AA • Dallas, TX

13d

About The Position

This job is a member of the Cargo Team within the Customer Experience Division. Responsible for overseeing cargo operations of American Airlines Cargo. The Region covers the Western US and Canada

Requirements

• Bachelor’s degree in relevant field or equivalent experience/training
• 5 years compliance/regulatory experience with a minimum of 3 years management experience
• Travel Requirements up to 90% travel
• Proven experience in cargo/freight management
• Demonstrated ability in cargo leadership roles
• Experience working with outsourced business partners
• Train, coach, and develop Cargo Services team
• Strong analytical thinking abilities
• Excellent organizational and project management skills
• Proven leadership abilities and strong employee management skills
• Ability to effectively manage multiple projects simultaneously
• Excellent organizational skills
• Excellent decision-making/problem-solving skills
• Highly proficient in the use of Microsoft Office products, with advanced Excel skills

Responsibilities

• Sets / monitors operational performance, on behalf of AA Cargo, at all locations within assigned region
• Ensures that sufficient resources are assigned to handle all AA’s cargo products including mail, live animals and specialty products to the highest standards
• Ensures that security, Dangerous Goods, training and other objectives are met consistently and on a timely basis, in accordance with both the airline’s and local regulations
• Works within agreed budgeted parameters
• Works with vendor partners and any necessary authorities to ensure delivery of the highest handling performance results
• Oversees compliance with AA Performance Standards and compliance with all regulatory requirements
• Visits all offices, as required, to ensure compliance and to review any open issues, etc.
• Carries out all duties in a professional and effective manner
• Reviews AA Cargo systems regularly and produce compliance and performance reports
• Submits timely notification to senior management of any DG or security incidents timely notification to senior management of any DG or security incidents
• Continues to ensure that best practices are employed across the region
• Ensures that the region’s facilities are responsive to the customer’s needs
• Participates in operational and other meetings, in various locations, for AA Cargo
• Hosts regular conference calls with colleagues and vendor partners to foster a team spirit
• Implements Business Continuity Planning for all Cargo facilities
• Cultivates the partnership between AA Cargo and vendor partners

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees