Regional Maintenance Manager

Clear Investment Group•Chicago, IL

2d•$110,000 - $140,000•Hybrid

About The Position

Clear Investment Group is seeking a Regional Maintenance Manager to join our growing and dynamic team. This is a newly created position that will play a critical role in building the maintenance infrastructure across our portfolio. The Regional Maintenance Manager will be responsible for establishing systems, policies, and standards that elevate operational performance across all properties — while also serving as a hands-on leader and resource for maintenance staff throughout the organization. The ideal candidate is initiative-taking and drives projects through to completion. The ability to work in a fast-paced, high-stress environment is key, but so is a sense of camaraderie — our team values working collaboratively. We are looking for candidates who possess the qualities of an Ideal Team Player. We want someone who is Humble, Hungry, and Smart.

Requirements

7+ years of experience in property management with a focus on maintenance leadership and multi-site oversight in the multifamily sector
Demonstrated ability to build and implement maintenance programs from the ground up, including preventive maintenance, safety protocols, and standard operating procedures
Proven track record of recruiting, training, and retaining high-performing maintenance technicians and supervisors
Strong working knowledge of maintenance management platforms, with experience in Maintenance IQ or comparable systems a significant plus
Skilled in vendor management, including preferred vendor selection, contract negotiation, and ongoing performance management
Knowledgeable in applicable environmental compliance areas, including lead, asbestos, and mold protocols
Ability to read and interpret property-level financial statements; capable of identifying cost drivers and recommending actionable strategies to reduce maintenance expense line items
Experience supporting capital expenditure projects, including budgeting, scheduling, and coordination with construction and ownership teams
Excellent communicator — able to professionally and compassionately work with colleagues, direct reports, vendors, and residents
Proficient in Microsoft Office products, including Excel, Word, and Outlook
Ability to lift 50+ lbs and walk multiple flights of stairs

Responsibilities

Establish and manage the company's Maintenance IQ platform across all properties, ensuring consistent adoption and utilization
Develop and implement a comprehensive Preventive Maintenance (PM) program, including scheduling, tracking, and reporting
Create and roll out standardized shop standards, inventory control protocols, and parts management procedures across all sites
Develop and implement Operations & Maintenance (O&M) training programs for lead paint, asbestos, and mold in compliance with applicable regulations
Establish and maintain a Maintenance Safety Training Program to ensure consistent compliance across all properties and staff
Set and enforce turn standards for unit make-ready processes to optimize vacancy timelines and quality of work
Drive down maintenance-related expense line items through improved processes, vendor accountability, and staff efficiency
Serve as the primary point of contact for emergency response coordination, ensuring properties are prepared and staff is trained to respond effectively
Assist in property due diligence assessments and support the onboarding and takeover of newly acquired assets from a maintenance standpoint
Serve as the primary maintenance lead for smaller and recurring CapEx projects, managing scope, vendor selection, timelines, and quality control
Act as a liaison between property maintenance teams and the CapEx/Construction department for larger capital initiatives, ensuring clear communication and coordinated execution
Provide maintenance-informed input on budget recommendations and capital planning
Build and manage a preferred vendor network, establishing service agreements, pricing standards, and performance benchmarks
Ensure consistent use of preferred vendors across the portfolio and monitor vendor performance over time
Lead recruiting, onboarding, and retention efforts for maintenance technicians and maintenance supervisors across the portfolio
Develop and deliver ongoing training programs to build technical competency and career growth for maintenance staff
Conduct performance evaluations and provide consistent coaching and feedback to maintenance supervisors and direct reports
Foster a culture of accountability, pride of ownership, and continuous improvement across all maintenance teams
Provide informed recommendations on property-level maintenance budgets, drawing on operational data and cost trend analysis
Track and report on key maintenance performance metrics, including PM completion rates, work order volumes and cycle times, and turn timelines