Regional Maintenance Manager

Cushman & Wakefield • Boston, MA

9d

About The Position

The Regional Maintenance Manager is responsible for the overall management of multiple fulfillment center locations within a specific region/geographic area. Builds and fosters relationships with customers and other key stakeholders. Oversees quality and efficiencies of services provided, staffing, budget, short/long range planning, problem solving, new products/service deliveries, and employee development.

Requirements

• Superior leadership skills. Able to direct and manage employees across multiple sites.
• Perform assigned tasks in a safe, effective, and efficient manner.
• Ability to maintain positive customer relations.
• Demonstrate excellent communication skills.
• Proven record of skills and experience in managing multiple locations/projects at once.
• Demonstrate excellent interpersonal skills, being able to work effectively with all levels of personnel and client.
• Establish and maintain the respect and confidence of clients and employees.
• Ability to work in a fast paced, growing, demanding environment.
• Ability to build solid cross-functional relationships.
• Proficient at using data and information to assess trends.
• Expertise in process development, generation of standard work and effective implementation.
• Knowledgeable of product/service delivery models and conveys to managers and employees for site implementation.
• Must be able to occasionally lift 20 lbs, stand for long periods of time, and be able to climb flights of stairs.
• Bachelor’s degree in Industrial Maintenance, Engineering, Management, or equivalent required.
• 7+ years of related work experience required.
• Management experience required.
• Demonstrated proficiency in Microsoft Suite of products (Word, Excel, PowerPoint).

Responsibilities

• Leadership, direction, coordination and performance of all assigned maintenance, facility support activities and assigned site locations.
• Oversee development and succession planning of employees.
• Directly supervise Senior Maintenance Managers and/or Maintenance Managers.
• Oversee and maintain positive customer contacts.
• Identify customer needs/expectations and changes in priorities and develop account retention strategies as needed.
• Develop and implement quality assurance methods and procedures.
• Oversee and assess quality levels achieved by managers and site locations.
• Ensure sustained levels of exceptional quality services.
• Monitor and evaluate budgets and plan for future budget needs and requests.
• Oversee short range/long range plans at the site level.
• Participate in overall planning with the Senior Director, Operations and activities with managers and customer.
• Develop and maintain site performance analytics.
• Analyze trends and determine best courses of action for success and client satisfaction.
• Ensure team members perform assigned tasks in a safe, effective, and efficient manner.

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager