Regional Lead Dispatcher

Waste Pro USAKenner, LA
1dOnsite

About The Position

The Dispatcher is responsible for coordinating daily operations in a high-volume, fast-paced environment. This role requires strong dispatch experience, the ability to adapt quickly to changing operational needs, and proven leadership skills to train, mentor, and support team members.

Requirements

  • Minimum of 2 years of dispatch experience required
  • Proven ability to lead, train, and mentor teams
  • Strong problem-solving and decision-making skills
  • Excellent communication and conflict resolution abilities
  • Ability to thrive in a high-pressure, fast-paced environment
  • Willingness to travel and adjust schedules as operational needs require

Nice To Haves

  • Waste industry experience preferred, but not required

Responsibilities

  • Coordinate and manage daily dispatch operations to ensure timely and efficient service delivery
  • Monitor team performance and provide real-time guidance to maintain productivity and service standards
  • Quickly identify and resolve operational issues, route changes, staffing challenges, and service disruptions
  • Train, mentor, and support dispatch staff to promote continuous improvement and professional development
  • Handle conflict resolution between drivers, dispatch staff, and operations as needed
  • Communicate effectively with field personnel and management regarding operational updates and challenges
  • Maintain composure and effectiveness in a high-volume, fast-paced work environment
  • Demonstrate flexibility by adjusting plans and traveling as needed to support operational requirements

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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