REGIONAL INCIDENT MANAGEMENT CONSULTANT - 67013233

State of Florida

3d • Onsite

About The Position

This professional role serves as the Incident Management lead for the Region, overseeing compliance with reporting requirements and timely entry of incidents into the management system. Responsibilities include reviewing and closing Department of Children and Families reports, following up on data analysis findings, documenting incident trends, ensuring incident reports for emergency medical visits, collaborating with providers to improve reporting compliance, and presenting incident management data at quarterly regional meetings.

Requirements

• High School Diploma or its equivalent.
• Must be proficient in Microsoft Office Suite Programs: including Excel, Word, and Power Point.
• Knowledge of the incident management system.
• Knowledge of incident reporting requirements.
• Knowledge of Zero Tolerance Operating procedure.
• Ability to Locate, read and understand, and train others about Agency policy/operating procedures and rules.
• Demonstrate Skills in: IMS, APD iConnect, FSFN, Microsoft Office Suite (TEAMS, Excel, Word, SharePoint) and other Agency implemented software.

Nice To Haves

• Bachelor’s Degree is preferred.

Responsibilities

• Ensures that incidents reports received from providers are identified using the correct incident reporting classification and are complete prior to entering the incidents into the Agency’s Incident Management System (IMS).
• Follows up with providers to collect missing information, ensuring the follow up reports are submitted by the provider within the required five (5) day timeframe and are entered into IMS and that incidents are closed.
• Analyzes information that comes in from the DCF Intake data download monthly.
• Ensures that an associated critical incident is submitted by the provider for any intakes closed with verified findings.
• Ensures that wellness visits are completed for allegations of Abuse, Neglect or Exploitation or Sexual Misconduct that occur within licensed residential facilities, supported living arrangements or Adult Day Training program.
• Ensures review of allegations closed with no indicators or not substantiated to identify any client/ provider trends.
• Enters associated progress notes into IMS and submits intakes for closure by State Office.
• Conduct follow up activities occur for providers and clients who are identified through the Data Analysis Team to ensure health and safety needs are being addressed, to assess whether technical assistance or remediation is warranted for providers and recording follow up activities in designated SharePoint site.
• Review monthly ER visit report and work with providers/ WSCs who have failed to submit timely incident reports.
• Ensure incident reports are submitted, entered into IMS and that remediation activities occur with the non- compliant provider.
• Based upon review of incident reporting data, work with regional trainer in developing training curriculums to focus on reduction of incidents and best practices for providers in reducing/ eliminating incidents.
• Present training at the quarterly regional provider meeting.
• Attend meetings, conference calls, training, workshops/workgroups and other miscellaneous activities as needed including participating in the quarterly Qlarent and provider meetings.
• Works on special projects and other assignments through to completion and meeting deadlines performs other duties as assigned.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• Paid Maternity and Parental Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees