Regional HVAC Service Trainer

CaptiveAire•Eagan, MN

6d•Onsite

About The Position

The Regional Product Trainer will deliver hands-on technical training to external contractors, equipping them to perform advanced service work, preventative maintenance, and uphold CAS service standards. This role combines technical expertise, practical application, and a focus on improving industry proficiency. This role will be based out of an office in Egan, MN is not a remote role.

Requirements

3+ yrs experience
Extensive HVACR background preferred
Strong ability to read and navigate wiring schematics
Universal EPA Certification preferred
Willing to travel for initial training
Must enjoy hands on product exposure
MS Office skills required
Public speaking with strong communication skills a must

Responsibilities

Lead and manage large group of mechanical contractors, service managers, and field service technicians throughout training itinerary.
Engage in highly technical discussion involving the refrigeration cycle and its precise operation by electrical and mechanical controls.
Continual development and improvement of course content and delivery.
Assess participant knowledge levels and alter content start points to maintain uniform class knowledge base.
Effective time management of course material delivery while balancing discussions and questions.
Gauge course effectiveness and maintain constant trainee engagement throughout duration.
Must become a subject matter expert of CAS equipment that uses industry-leading product developments and advancements.
Communicate all feedback or recommendations on course material, best practices, or industry insight to Product Training Manager for review.
Maintain all training equipment, ensure software is up-to-date, tools are organized, and training facility is presentable.
Provide remote support for all trained technicians.