Regional HR Director
About The Position
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and InspÄ«r. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care. Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living! The Regional Human Resources Director (RHRD) serves as a senior, field-based HR leader responsible for aligning community-based HR operations with Maplewood Senior Living’s strategy. This role provides strategic leadership across a cluster of communities while ensuring consistent execution of HR practices related to compliance, recruitment, retention, engagement, and workforce development. Acting as a bridge between Home Office HR team and community operations, the RHRD directly supports and mentors on-site Community HR Directors, monitors key HR systems and processes (e.g., UKG, LMS), and ensures regulatory compliance in alignment with CQE standards and company policies. The RHRD also plays a pivotal role in advancing talent development, promoting employee engagement, and reinforcing Maplewood’s culture and HEART values.
Requirements
- Bachelor’s degree in human resources, Business Administration, or related field (Master’s or HR certification preferred).
- Minimum of 7 years of progressive HR leadership experience , including multi-site oversight, preferably in senior living, healthcare, or hospitality.
- Demonstrated ability to lead HR professionals and manage field-based HR operations.
- Strong knowledge of employment law, compliance auditing, employee relations, and HRIS systems (preferably UKG).
- Proven success in reducing turnover, enhancing engagement, and implementing performance and learning systems.
- Ability to travel regularly within assigned region (approx. 30–40%).
Nice To Haves
- Master’s or HR certification preferred
Responsibilities
- Regional HR Leadership Provide coaching, mentorship, and direct oversight to community-based HR Directors to ensure alignment with organizational policies, standards, and service expectations.
- Serve as a primary escalation point for complex employee relations issues, investigations, and progressive discipline matters.
- Conduct quarterly compliance site reviews , ensuring readiness for semi-annual CQE audits , including documentation, file maintenance, and training compliance .
- Reinforce the consistent use of UKG and other HR tools to support audit readiness and operational efficiency.
- Recruitment & Retention Collaborate with Executive Directors and HR Directors to execute recruitment strategies, particularly for high-turnover and hard-to-fill positions.
- Lead workforce planning efforts and monitor turnover metrics, aiming to support a minimum 10% reduction in regional turnover .
- Strengthen early-tenure engagement through improved onboarding and 30/60/90-day check-ins .
- Talent Development & Succession Support career pathing, performance management, and leadership development in coordination with LMS content and operational leadership.
- Facilitate succession planning and leadership pipeline development by identifying and advancing high-potential associates.
- Community HR Operations & Compliance Oversee accurate recordkeeping, labor law postings, and adherence to state-specific HR regulations.
- Coordinate with Home Office HR on payroll processing, benefit enrollment, leave administration, and compliance reporting.
- Manage onboarding, orientation, and assimilation programs for new hires, including documentation and policy alignment.
- Support performance evaluations, stay interviews, and training delivery based on community needs (e.g., dementia care).
- Culture & Engagement Champion initiatives that foster a positive and inclusive work environment, aligned with Maplewood’s HEART values and lifestyle standards.
- Leverage employee feedback platforms (e.g., Roots) and associate surveys to drive community-specific engagement action plans.
- Promote wellness, recognition, and peer mentorship initiatives to support employee satisfaction and retention.
Benefits
- Competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more.
- Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company.
- Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
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What This Job Offers
Job Type
Full-time
Career Level
Director
