About The Position

The Regional General Manager will lead Renuity’s Southwest division—an approximately $130M business projected to grow ~15% YoY. The region includes ~550 employees from New Mexico to Texas and requires a seasoned operator with full P&L ownership, a strong track record of scaling businesses, and the ability to drive both top- and bottom-line performance. This leader will build a high-performing regional organization, elevate operational discipline, and maintain a healthy and engaged culture during a period of significant transformation. They will leverage Renuity’s Centers of Excellence (Sales, Call Center, Operations) to ensure that regional execution aligns with national standards. Over the past year, Renuity has begun consolidating multiple acquired business units, creating meaningful change and introducing new systems, processes, and leadership. The ideal candidate has successfully led organizations through similar periods of integration and growth while maintaining strong financial rigor and employee engagement. This role initially oversees the Southwest division with the potential for expanded scope as future consolidations occur.

Requirements

  • Proven general manager with experience managing a P&L of comparable size and complexity to Renuity's Southwest Division.
  • Strategic thinker who can quickly develop and execute a strategy to achieve business objectives.
  • Proven experience scaling a business, driving efficient business growth.
  • Experience within high volume, transaction-based consumer businesses is preferred.
  • Direct experience in the home improvement industry is not required; however, multisite operations experience would prove useful.
  • Experience working within a private equity-backed environment is ideal, though not required. What is required, though, is a strong sense of urgency to achieve results and high financial acumen.
  • Strong leader with the ability to align and inspire diverse groups of employees, customers, and business partners.
  • Demonstrated leadership to attract, develop, and retain top talent.
  • Ability to think like an owner and to keep the company’s long-term interests in mind even when managing short- or medium-term financial goals.

Responsibilities

  • Develop and implement a comprehensive business plan, setting clear goals and action items to drive growth and profitability, while tracking progress against key performance indicators.
  • Manage divisional P&L to hit monthly, quarterly, and annual financial targets; work with FP&A to establish reasonable but aggressive budget targets during annual operating plan process.
  • Lead all field marketing, call center, sales, and operations/production functions, ensuring productivity, efficiency, and full adoption of Renuity’s operating standards.
  • Establish strong partnerships with centralized shared service functions (People Operations, Accounting & Finance, Legal, Technology) to ensure proper support of business operations.
  • Serve as the regional “face” of Renuity—driving culture, inspiring teams, and providing stability and clarity through ongoing change.
  • Take a data-driven approach to decision making, balancing short- and long-term company goals.
  • Translate enterprise strategy into clear local priorities and initiatives.
  • Build a bottoms-up view of geographic expansion (greenfields) and product launch opportunities in partnership with Home Base Strategy.
  • Develop and retain a strong bench of talent in key Sales, Marketing, Call Center, and Operations roles and be a champion of continued professional growth for employees.
  • Build a culture of accountability, continuous improvement, and operational excellence.
  • Strengthen succession pipelines and address talent gaps proactively.
  • Ensure a best-in-class customer experience across the full lifecycle—from initial call through installation.
  • Monitor and act quickly on customer feedback, quality issues, or cycle-time challenges.
  • Track, analyze, and manage performance against key KPIs across sales, marketing, operations, installation, and customer service.
  • Clearly communicate monthly and quarterly results and action items to Executive Leadership Team (and direct to the Board of Directors, if necessary).
  • Use data-driven insights to adjust plans and resource allocation as needed.
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