Regional Gene Therapy Liaison - East Coast

Krystal Biotech•Atlanta, GA

About The Position

The Regional Gene Therapy Liaison (RGTL) will be a highly motivated, field-based professional who places a strong value on accountability, collaboration, and patient-centricity. This individual is a results-driven sales professional who utilizes their role to build trust with both internal and external stakeholders while executing against defined regional and territory objectives. This role is an exceptional entry point into the ultra-rare disease and gene therapy space, offering meaningful territory ownership and the potential for long-term career growth. The RGTL will support the promotion of Vyjuvek, a non-invasive, topical gene therapy for the treatment of patients with dystrophic epidermolysis bullosa (DEB). Vyjuvek is designed to treat DEB at the molecular level by delivering functional copies of the COL7A1 gene to enable production of COL7 protein and address the underlying disease-causing mechanism. This role is highly field-intensive, requiring extensive travel (at least 75%), and will execute across multiple territories within a region with a focus on market development. The Regional Gene Therapy Liaison will contribute to the successful commercialization of Vyjuvek within their assigned region and will represent the “voice of the customer” to internal Krystal teams. They will bring energy and enthusiasm to the dermatology community and other specialties involved in the diagnosis, management, and treatment of DEB. We are seeking a creative and adaptable sales professional, who values and excels in a collaborative team environment while also having strong capabilities in strategic thinking and time management. Krystal employees are expected to embrace diversity and work effectively with internal and external partners from a variety of backgrounds and experiences. The successful candidate must demonstrate integrity, professionalism, and strict adherence to corporate and industry compliance standards. Krystal offers a supportive, fast-paced, and industry-competitive environment. The Regional Gene Therapy Liaison is a key member of Krystal’s customer-facing field organization and partners with healthcare professionals to identify needs while compliantly educating stakeholders about Vyjuvek.

Requirements

Strong patient-first mindset
Bachelor’s degree (BS/BA) required
Minimum 5+ years of relevant sales experience, with at least 1+ year of pharmaceutical sales experience required
Demonstrated ability to build relationships, manage a territory, and consistently deliver strong performance against objectives
Strong communication, facilitation, and presentation skills in both virtual and in-person settings
Ability to work independently in a high-travel role (≥75% overnight and regional travel)
Ability to collaborate effectively across cross-functional teams in a dynamic environment
Must reside within or near the assigned territory
Valid driver’s license required

Nice To Haves

Experience in specialty, hospital, or complex selling environments is a plus
Exposure to complex reimbursement environments and multi-stakeholder selling models

Responsibilities

Support achievement of sales objectives within the assigned region through effective promotion of Vyjuvek to pediatric dermatologists and other key stakeholders involved in the diagnosis, management, and treatment of DEB
Execute territory strategies focused on market development, brand awareness, and patient identification through appropriate, HCP-driven initiatives
Promote and educate healthcare professionals on the indication, usage, safety, and efficacy of Vyjuvek through in-person and virtual meetings, presentations, and educational interactions
Effectively prioritize and manage time, travel, activities, and resources to optimize access to academic and community-based healthcare professionals
Build and maintain consultative sales relationships and ensure consistent, professional communication with customers and prospects
Collaborate cross-functionally with internal stakeholders and other commercial partners to support access and coordination at sites of care
Utilize data, insights, and CRM tools to identify opportunities, prioritize accounts, and support informed territory execution
Develop and implement a territory business plan aligned with regional goals and launch objectives
Responsibly manage company resources, including in-office education (IOE) budgets, promotional materials, and patient-facing materials
Foster teamwork and proactive communication to ensure alignment and coordination with peers across the field organization
Demonstrate Krystal’s corporate values through adherence to company policies, guidelines, and mission
Maintain administrative requirements associated with territory management, including CRM documentation, expense reporting, business planning, and performance review
Attend national, regional, and local meetings and conferences as assigned
Perform other duties as assigned