Regional Director

Associated Asset Management (AAM)Cleveland, OH

About The Position

Primarily responsible for the direct supervision of the Community Management Portfolios in respective offices and office personnel.

Requirements

  • Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
  • Time Management: the ability to organize and manage multiple priorities.
  • Attention to detail.
  • Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.

Responsibilities

  • Develop a working relationship with Developer clients and Developer Boards through consistent conversations/meetings.
  • Attend scheduled Developer Meetings as scheduled with Corporate and Regional AAM personnel.
  • Partners with AAM’s Management Team to ensure compliance with State and Federal Association Management Laws and will oversee all aspects of office facility.
  • Ensure that all necessary documents such as Design Guidelines, Rules and Regulations, Fine and Collection Policy, Resolutions are in place for new community start-up.
  • Provide leadership, direction and supervision to assigned Area Managers, Community Managers and direct reports.
  • Assist with AAM Property Management assignments for designated area.
  • Provide input for annual reviews.
  • Represent AAM at Board/Annual Meetings.
  • Participate in interviews, hiring, terminations, placement of Community Managers as well as training/mentoring.
  • Attend common area acceptance walk-throughs as needed.
  • Review, proofread and approve all mailings, notices, newsletters, etc.
  • Review & approve Status Reports/Board Packets.
  • Review Board Meeting Minutes.
  • Review Inspection Reports.
  • Participate in annual & 90-day reviews.
  • Handle escalated homeowner calls where homeowner is requesting to speak to someone above the manager.
  • Review Corporate Books.
  • Manage pre-transition checklists and ensure that M.A.P. is utilized.
  • Assist with community transitions, board training, and elections as outlined in the governing documents.
  • Other related duties as directed.
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