Regional Director

NeurAbilities • Allentown, PA

4d

About The Position

Join our dynamic team of professionals as a full time, Area Director overseeing multiple of our locations! Position Overview The Area Director oversees a defined group of ABA Practice Managers across multiple locations. This role is accountable for regional operational performance, leadership development, and execution of company growth initiatives. The Area Director ensures consistency, scalability, and excellence across sites by coaching Practice Managers, driving KPI performance, and partnering closely with Clinical Leadership, Talent, and Finance to support high quality care delivery and sustainable growth.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Public Health, or related field required.
• 5 plus years of progressive operations leadership experience, preferably in healthcare or behavioral health.
• 3 plus years of multi-site or people leadership experience.
• Demonstrated success leading leaders and driving performance through others.
• Strong financial, operational, and data driven decision making skills.
• Experience supervising and developing leaders.
• Strong written and oral communication skills along with strong interpersonal skills.
• A passion for building a positive culture and systems.
• Strong understanding of ABA or healthcare operational workflows and performance metrics.
• Proven ability to coach, influence, and develop leaders.
• Ability to synthesize data across multiple locations and translate insights into action.
• High level of professionalism, discretion, and confidentiality.
• Excellent communication and relationship building skills across disciplines.
• Ability to balance strategic priorities with hands-on operational support.
• Knowledge of payer-specific requirements and processes for authorizations and billing
• Ability to drive and lead practices while adhering to requirements of the state and manage care organizations.
• Ability to provide constructive feedback and maintain healthy, productive working relationships.
• Ability to analyze data and summarize progress across multiple clinics.
• Strong time-management skills along with flexibility and the ability to prioritize.
• Demonstrated attention to detail and strong written communication skills.
• Ability to lift 50 lbs. and perform tasks involving verbal communication and physical activity, which may include prolonged periods of walking, running, standing, bending, kneeling, squatting, climbing, and stooping.

Responsibilities

• Directly supervise, coach, and support multiple ABA Practice Managers in day-to-day operational leadership.
• Set clear performance expectations and hold Practice Managers accountable to operational, financial, and people metrics.
• Conduct regular one-on-one performance reviews, and development planning for Practice Managers.
• Serve as an escalation point for complex operational, staffing, and performance issues at the site level.
• Provide interim Practice Manager coverage during vacancies to ensure continuity of operations.
• Model and reinforce NeurAbilities core values and leadership behaviors across assigned locations.
• Own regional performance across census, billed clinical hours, staff productivity, cancellations, and retention.
• Review weekly site dashboards and lead regional performance reviews with Practice Managers.
• Identify trends, risks, and opportunities across sites and deploy corrective action plans.
• Ensure consistency in operational processes, workflows, and policy adherence across locations.
• Partner with Senior Director, ABA Operations, to support enterprise initiatives and operational priorities.
• Oversee regional staffing strategy in partnership with Talent Acquisition and Clinical Leadership.
• Support Practice Managers in forecasting staffing needs and executing hiring plans.
• Monitor onboarding effectiveness, early tenure performance, and turnover trends.
• Coach Practice Managers on workforce engagement, accountability, and retention strategies.
• Partner with Finance and Operations Leadership to support budget adherence and financial performance through monitoring of productivity, staffing levels, and utilization.
• Translate organizational growth targets into site level execution plans.
• Support Practice Managers in community outreach strategies and local market growth efforts.
• Ensure sites are positioned to scale responsibly while maintaining quality and compliance.
• Ensure all assigned sites comply with company policies, HIPAA requirements, and state regulations.
• Support Practice Managers and Clinical Leaders in addressing audits, incidents, and compliance concerns.
• Implement corrective actions and support quality improvement initiatives.
• Promote operational

What This Job Offers

• Job Type: Full-time
• Career Level: Manager