Regional Director - Dallas

TI Communities•Irving, TX

About The Position

At TI Communities , we are committed to creating vibrant and thriving communities that enhance the lives of our residents. We specialize in managing residential properties that provide exceptional living experiences. With a strong focus on quality, innovation, and sustainability, we strive to be a leader in the real estate industry. As a Regional Director ( Regional Property Manager), you will have the opportunity to oversee a market rate portfolio, lead a dynamic team, and make a positive impact on the lives of our residents. We are committed to your professional growth and development, providing the tools and resources you need to excel in your role. Join our passionate team and become part of a community-focused organization that values collaboration, integrity, and delivering exceptional results. WHO WE ARE: Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world. The ideal candidate for this position: Has at minimum, 5+ years of multifamily/multi-asset experience. Demonstrate exceptional customer service skills. Is a gifted leader with ability to oversee multiple projects related to team members, residents and the physical asset. Possess strong desire to make a difference in our resident and employees' lives. WHAT WE OFFER: Competitive pay, annual bonus. Housing discount. Medical, Dental, and Vision insurance. 401k Match. Unlimited paid time off. Company paid holidays. Team referral bonuses. Good work-life balance. Opportunity for growth. An autonomous, engaging, and rewarding environment where you will be valued. Reward and recognize your achievements and contributions.

Requirements

Multi-family housing management experience.
Excellent interpersonal communication skills; must be collaborative and adaptive.
Knowledge of property bookkeeping and financials.
The ability to connect with a variety of people and successfully lead a team.
Exceptional verbal and written communication skills.
Strong organizational, multi-tasking, and problem-solving skills.
The ability to work well in a high-volume and sometimes stressful environment.
The ability to work well independently and make sound business decisions.
A positive attitude, and the desire to learn and develop your skills.
College degree preferred.

Nice To Haves

Experience with Entrata software a plus but not required
CPM, CAPS, CAM certification preferred, but not required

Responsibilities

Provide leadership, training, and development for the onsite teams in designated portfolios.
Maintain direct supervision of onsite staff (Property Managers, Assistant Managers, Leasing teams, and maintenance staff).
Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy.
Maintain an open-door policy with residents to provide outstanding customer service and build lasting relationships.
Monitor/Analyze monthly financial performance, rent variations and maintain market intelligence.
Drive financial results to meet TI Communities' income and expense goals.
Gather, analyze, and interpret current market and economic trends that may impact the portfolio and implement short- and long-range marketing and leasing strategies to achieve the portfolio's occupancy and revenue goals.
Lead sales with continuous involvement in the leasing process, developing your teams skill sets, marketing your community, and monitoring market conditions.
Partner with the onsite teams to ensure property conditions are in good working order with excellent curb appeal.
Provide team training on financial tasks including rent collection, delinquency, move-out statements, and financial and variance reports.
Conduct regular property inspections and take appropriate actions to ensure that the physical aspects of the properties, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Exercise independent judgment and discretion to handle and resolve resident requests or concerns.
Conduct business in accordance with company policies, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act and all other laws pertaining to multifamily housing.
Additional projects and/or duties as assigned by VP, Operations.