Regional Director Operations

Monogram Health • Tempe, AZ

1d

About The Position

Regional Director of Operations Monogram Health is seeking a Regional Director of Operations to support the Regional President. The role will be responsible for driving alignment between strategy and day-to-day execution among clinical pods to advance value-based care initiatives and improve patient outcomes. The ideal candidate has a sense of personal accountability for delivering both individual and team results. The role is responsible for supporting leadership in executing multi-market level strategies to meet and exceed company KPIs.

Requirements

• Bachelor’s degree or equivalent combination of education and/or professional experience
• Minimum of five (5) years of experience in operations, strategy, consulting, or analytical roles
• Proven analytical skills with advanced proficiency in Microsoft Excel and PowerPoint
• Communication and relationship-building skills; ability to influence without authority
• Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment

Nice To Haves

• Master’s degree preferred
• Experience in healthcare or high-growth environments preferred

Responsibilities

• Serve as subject matter expert for Pod operations across all roles
• In collaboration with Regional President, ensures performance of the Region, including respective Pods, are in alignment with operational and clinical targets
• Conduct analysis of operational and clinical data to identify trends and opportunities for improvement, escalating to Regional President as necessary
• Partners in development of dashboards and reporting tools (and priorities) to monitor KPIs and progress toward strategic goals
• Provide insights and recommendations to inform executive decision-making
• Serve as the central liaison between Field Operations and cross-functional partners to ensure clarity, alignment, and timely execution
• Provide strategic coaching and mentorship to Market Managers to enhance leadership capabilities and operational performance
• Triage concerns or escalations from Pod leadership and assist in directly handling escalations (e.g., IT, scheduling, HR, etc.)
• Assist with development of communication and implementation of performance improvement initiatives across Pods
• Identify gaps, risks, or conflicting priorities prior to wide scale roll out
• Support Pods with interviewing and onboarding of Pod related roles
• Lead or assist with high-priority projects assigned by Regional President

Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Director