Regional Director of Quality Assurance

C.H. Guenther•San Antonio, TX

10h

About The Position

As the Regional Director of Food Safety & Quality Assurance, you will be responsible for overseeing and ensuring the highest standards of food safety and quality across our operations in the United States and/or Canada. You will lead a team of professionals dedicated to maintaining compliance with regulatory requirements and company policies while driving continuous improvement initiatives. This role requires strong leadership, strategic thinking, and the ability to collaborate effectively across departments and locations.

Requirements

Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field (Master’s degree preferred).
Minimum of seven (7) years of management experience including Quality Management Systems and/or Manufacturing experience.
Proficient use of computer, Microsoft Office (Word, Excel, PowerPoint, OneNote), and other related applications or software.
Demonstrated leadership experience and a sense of urgency and the drive to make continuous improvements
Ability to operate at single and multi-site levels from management to “hands on” to accomplish tasks. Must be a “working manager.”
Demonstrated ability to make and act on decisions while balancing speed, food safety, quality and risk.
Strong background in sanitation principles and practices, GFSI approved schemes (SQF, BRC), HACCP, GMPs, Safety and SPC.
Ability to think clearly and in a decisive manner while remaining calm under in pressure situations.
Excellent oral and written communication skills.
Ability to work in a matrix environment and build strong relationships by being transparent, reliable, and accountable.
Strong interpersonal skills backed-up by strong technical knowledge are critical to success in this role.
Must have good writing skills and be able to communicate effectively with people at all levels of the company.

Nice To Haves

Prefer experience in a bakery/dry mixing (dry blending, tortillas and baked goods) production environment.

Responsibilities

Ensure individual plant teams are executing expected actions to meet corporate objectives
Manages assigned plant FS-Q managers, and interacts with operations, R&D, CI, and other relevant teams to implement the company’s strategic plan that encompasses all aspects of food safety and quality.
Coaches plant FS-Q managers to ensure they perform according with strategic and the tactical/milestones necessary to achieve operational goals.
Manages key customer QA relationships in conjunction with sales personnel.
Drives complaint response process and resolution.
Support and coach Plant FS-Q Managers for administering the department’s budget to ensure proper allocation of resources
Assess and manages plant resources to ensure the QA and Food Safety KPI goals are achieved for the manufacturing plants under its purview.
Ensures the food safety and quality of product and services by assessing compliance with product testing, performing internal assessments and audits of the FS-Q system and product lines, placing defective products on hold and taking corrective action
Insures that all regulatory requirements are met including weights/measures, food safety, product claims, declarations, etc.
Collaborates to standardize when required, QA policies/procedures to improve efficiency and reduce cost.
Identifies and communicates FS- QA technologies to improve quality and reduce costs.
Coaches and develops QA Managers to perform at a constantly exceptional level of performance, including but not limited to the sanitation program, compliance with the GFSI approved scheme audits; and when required acts as the plant’s SQF back-up Practitioner.
Performs all other duties as assigned.