Regional Director of Pharmacy

Cardinal Health

About The Position

Cardinal Health's Innovative Delivery Solutions (IDS) business helps providers transform hospital pharmacies into a strategic asset – delivering value that supports the patient throughout the continuum of care. The team's mission is to provide exceptional clinical, supply chain, analytics, and operational expertise to improve patient access, increase quality of care and reduce overall costs. From supply chain management solutions to expert consultative services, Cardinal Health Innovative Delivery Solutions provides a highly comprehensive, universal solution for hospital pharmacies. The Regional Director of Pharmacy oversees the Remote Pharmacy Services (RPS) team. This team provides pharmacy support to more than 200 inpatient facilities and retail pharmacies across the United States. The Regional Director has 4 Direct Reports and approximately ~140 indirect reports. This leader is primarily responsible for employee & pharmacy operations, customer relations and contract management (including sales support).

Requirements

PharmD or RPh with valid pharmacist licensure in any US state required
Experience in a hospital leadership role serving a variety of patient types is preferred
Previous remote pharmacy services experience is preferred
Hospital DOP experience preferred
Experience managing multiple sites
Expert knowledge of hospital pharmacy operations and quality management principles
Ensures that the pharmaceutical care needs of patients are met (e.g. neo-natal, pediatric, adolescent, adult, geriatric, acute-care, psychiatric, skilled nursing, rehab, etc.)
Experience leading and developing a team of direct reports required, with experience managing other people leaders preferred
Flexible and adaptive to change in work-load, equipment, procedures, and standards
Demonstrated strong presentation skills with internal and external stakeholders
Excellent communication skills with all levels of an organization, up to c-suite
Possess a strong sense of teamwork and collaboration including interacting with professionals at all levels & cross functional teams
Ability to travel as needed for the role, potentially up to ~25%. Travel may fluctuate based on business and customer needs.
Flexibility and ability to work varied hours if needed (i.e. Team calls may take place in the evening due to overnight staff shifts.)

Nice To Haves

Previous remote pharmacy services experience is preferred
Hospital DOP experience preferred

Responsibilities

Lead and develop direct reports and broader RPS team
Responsible for business strategy, growth, and innovation
Strive to identify opportunities for new business lines/services or for cross-selling of existing lines/services
Contract management and renewal responsibilities
Coordination of sales efforts for remote order entry and medication order management services
Coordinate and integrate RPS services with client and/or system customers
Create and implement policies and procedures that guide and support the Remote Pharmacy Services team
Implement remote pharmacy services that comply with all regulatory requirements by developing policies and procedures and appropriate orientation, training, and education to staff that provide these service
Ensure RPS and pharmacies are in compliance with applicable laws, rules, regulations, and standards of all agencies that license pharmacies.
Implement a process designed to ensure that the RPS Team is operated efficiently with respect to staffing, space, resources, equipment, and profitability
Promote Quality of Service Reviews and/or activity reports to clients, staff, and Cardinal Health as necessary
Conduct annual Pharmacy Performance Audit and other client facing reports & audits
Oversee operational Policy & Procedures for RPS, including client facing policy review
Conduct analysis of financial and workload information. Verbal and/or written reports on the findings, observations, and recommendations are expected
Coordination of Voice of the Customer efforts and action planning
Ultimate responsibility for financial performance, team capacity, and productivity
Guide Directors in performing calibrations and annual staff performance evaluations
Collaborate with Directors to develop and meet MBOs
Conduct quarterly one on one sessions with Directors
Focus on career development and succession planning with direct reports

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs