Regional Director of Operations

North American Dental Group • New York, NY

5d

About The Position

Overview Regional Director of Operations Join Us in Transforming the Dental Experience Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit. Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry. Responsibilities The Role You’ll Fill at NADG As a member of our Operations Leadership Team, you will… Oversee the daily administrative operations of our Specialty and General Dentistry practices within the Greater NYC, Buffalo, and Northern NJ regions, providing leadership and guidance on employee relations, patient relations, and achieving administrative operational goals. Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operations expenses. Conduct financial report review, revenue posting, and staff payroll. Build strong and productive partnerships with dentists and office teams, while making effective decisions based on data analysis, organizational observations, and cost controls. Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and core values. Recruit, hire, develop, and retain high-performance teams through training/education, coaching, expectation setting, and accountability, while also ensuring compliance with all operational standards and regulations. Work collaboratively with organizational departments to ensure consistent communication with Vice President of Surgical Specialty Operations and executive team regarding challenges, action plans, and process improvements. Qualifications The Skills We’re Looking for T

Requirements

• Three (3) years of Multi-Office Supervisory or Management experience that includes both specialty and general dentistry is highly preferred
• Familiarity with dental software and Microsoft Office products with the ability to learn new programs and analyze data
• Commitment to providing exceptional service, support, and education to patient s and team members
• Ability and willingness to travel frequently across multiple office locations. In some cases, the responsibilities of this role may require overnight travel. All travel expenses are covered by the company.
• Ability and willingness to travel to off-site leadership meetings a few times a year.

Responsibilities

• Oversee the daily administrative operations of our Specialty and General Dentistry practices within the Greater NYC, Buffalo, and Northern NJ regions, providing leadership and guidance on employee relations, patient relations, and achieving administrative operational goals.
• Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operations expenses.
• Conduct financial report review, revenue posting, and staff payroll.
• Build strong and productive partnerships with dentists and office teams, while making effective decisions based on data analysis, organizational observations, and cost controls.
• Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and core values.
• Recruit, hire, develop, and retain high-performance teams through training/education, coaching, expectation setting, and accountability, while also ensuring compliance with all operational standards and regulations.
• Work collaboratively with organizational departments to ensure consistent communication with Vice President of Surgical Specialty Operations and executive team regarding challenges, action plans, and process improvements.

Benefits

• A comprehensive benefits package including 401k
• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
• Constant opportunities for career growth and continuing education
• A professional and flexible atmosphere that allows for freedom and individuality – enabling our team to always strive to do what’s best for the patient

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 251-500 employees