Regional Director of Operations

P1 Dental Partners•Gurnee, IL

2d•$100,000 - $120,000

About The Position

The RDO position gives the selected candidate an opportunity to play a key role in our regional team, dedicated to creating and promoting a patient-focused culture by streamlining operational processes. By leading with dedication and adopting best practices, the role is essential in fulfilling our organization's mission to assist patients in maintaining excellent oral health throughout their lives. The ideal candidate for this role is an individual with outstanding leadership abilities, capable of developing their team's skills and responsibilities. This person should possess excellent organizational skills and be highly motivated by achieving results.

Requirements

3+ years of dental office (multi-site) management experience with an understanding of how to grow a practice organically
Strong relationship-building skills with experience collaborating closely with partner doctors and organizational leaders
Proven leadership capabilities, with a track record of managing teams and leveraging cross-functional partnerships to achieve operational and financial goals
Solid understanding of financial principles, including income statement and cash flow analysis, as well as familiarity with dental-specific KPIs and performance metrics

Responsibilities

Overseeing daily operations within the assigned territory, focusing on enhancing employee and patient relations, ensuring operational efficiency, and meeting revenue goals in line with practice leaders' expectations.
Analyzing financial performance and worker productivity using data and trend analysis, adjusting practices to boost efficiency and productivity.
Implementing strategies to meet regional revenue targets, including managing office teams, optimizing patient scheduling and staff productivity, and overseeing billing and collections.
Building strong relationships with doctors, staff, upper management, and external partners, ensuring effective communication and support for marketing initiatives, compliance with company policies, and boosting team morale.
Training staff on data management and analyzing performance using Key Performance Indicators (KPIs), collaborating with management and advisors to foster growth and operational improvements.
Frequent travel to the Home Office in Indianapolis and dental practices located within and outside of assigned territory, travel approximately 80%.
Schedule flexibility to accommodate dental office schedules and the needs of the business.