Regional Director of Maintenance & Engineering

Buffalo Lodging Associates, LLC • Canton, MA

2d • $90,000 - $105,000

About The Position

Responsible for coordination of maintenance operations at each hotel in the
Northeast Region (CT, MA, RI, NJ, NY).

Requirements

• Vocational training is preferred but not required.
• At least 2 years of managerial or supervisory experience in a hotel or a related field.
• Demonstrated general mechanical skills are necessary.
• Basic repair, painting, wall covering, HVAC, electrical work, plumbing, boiler operations, pool maintenance and general maintenance skills required.
• Must be able to bend, kneel, lift, push, carry and pull up to 75 lbs.
• Requires reaching overhead, climbing, crouching, and twisting.
• Must have excellent customer service skills.
• Must be available to work weekends and may be called in on scheduled days off.
• Valid drivers license required.
• Travel to and from hotels required.

Responsibilities

• Train appropriate staff on basic maintenance procedures to maintain high quality guest service.
• Develop and maintain Maintenance Department programs to assure that the quality criteria are met.
• Ensure each property is performing routine preventative maintenance on major equipment such as laundry equipment, heating and air conditioning units, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, lawn equipment, exercise equipment and plumbing, etc. All work should be as required by the manufacturer and in accordance with the warranty specifications.
• Assist General Managers/RVP/DD in resolving guests complaints concerning the Maintenance Department.
• Ensure proper training of department personnel on emergency procedures and safety precautions.
• Evaluate and select vendors that are reliable and provide good value for their price.
• Monitor work performed by outside vendors to ensure compliance of safety and local ordinances.
• Assists outside vendors on how to integrate their services and projects with the physical layout of the hotel.
• Monitors regions work order assignments via BPRO and track completed/pending work orders. Follow-up on all overdue work orders to ensure completion.
• Ensure all maintenance and repairs are completed on a timely, cost-effective basis and according to all specifications.
• Develop project scope of work to be put to bid for outside vendors.
• Evaluate Bid Analysis to determine all bids are comparable and exact to specifications
• Develop & ensure properties are operating proper safety measures (PPE, Lock Out/Tag Out, Fall Protection, OSHA 10).
• Conduct Semi Annual building and systems inspection (Audit) and quarterly hotel visits to walk the property with the Chief Engineer.
• Conduct all other duties as directed.
• Prepare capital project list for each hotel’s building items with Chief Engineer during budget season. Execute approved capital projects through completion.
• Ensure each hotel’s brand quality assurance inspections are free from Life Safety and maintenance department operating violations.
• Ensure brand initiatives relating to building and maintenance are compliant. Measured via mDash (Marriott), Hilton Owners Portal and other brand reporting.
• Ensure each hotel’s maintenance department is operating in compliance with brand standards and BLA standards. (measured by QA results, BLA property visit reports)
• Assist General Managers in hiring and training new Chief Engineers.
• Conduct ongoing training with Chief Engineers as needed.
• Negotiate service contracts for HVAC PMs, Elevators, Landscaping, Plowing, Tile Cleaning, Carpet Cleaning, Fire Protection and other services as directed. Re-bid contracts a minimum of every 2 years.
• Conduct monthly regional Chief Engineer Teams call.
• Hold annual Chief Engineer in person meeting along with RVP.
• Ensure Maintenance department guest scores meet quarterly goals.
• Monitor guestroom PM completion and brand compliance. Create action plan for deficiencies.
• Ensure onsite CPO certification, safe pool operation and successful board of health inspections.
• Facilitate any major emergency repairs to buildings along with Chief Engineers.
• Monitor OOO rooms weekly to ensure expedited return to sellable condition.
• Attend weekly call with RDO & share weekly calendar.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed