Regional Director - Leasing & Marketing

Landmark Properties•Flagstaff, AZ

About The Position

The Regional Director of Leasing & Marketing operates as the revenue manager, brand strategist, and support team member over a specified region of properties. They work parallel with a Regional Director of Operations to support the region’s Community Managers and site teams. The ideal candidate is organized, has exceptional customer services skills, is comfortable creating and reviewing analytical reports, and presenting on leadership calls.

Requirements

High School Diploma or equivalent required; Bachelor’s Degree strongly preferred.
Minimum of 4 years’ experience of off-campus student housing leasing.
Third party management experience preferred.
Previous experience in a Community Manager, Traveling Support Specialist or Regional Director position preferred.
Internal candidates must have minimum of 1 year experience as a Community Manager, Sales & Marketing Manager or Marketing & Leasing Specialist.
Must possess excellent communication and interpersonal skills.
Must be able to manage one’s own time efficiently.
Must possess strong analytical and decision-making skills.

Nice To Haves

Demonstrated proficiency in all areas of residential property management operations preferred.
Demonstrated proficiency in Microsoft Office Suite or related software.
Entrata or related software experience preferred.

Responsibilities

Provide support and oversight for all operational property marketing and leasing efforts to maximize the occupancy of the communities with the Regional Director of Operations.
Evaluate market trends and consult with property to adjust marketing strategies upon review of weekly competitor velocity.
Assist and monitor implementation of renewal and new lease campaigns and launch.
Travel annually to conduct LEASE Sales Training.
Audit and ensure compliance of digital footprint for each community as it relates to website, social media, and any ILS listings.
Review 30 Day marketing plans and ensure execution of plans as needed.
Aid property teams by advising on promotional item orders and needs for marketing event planning.
Oversee the creation of the Annual Rate and Business Plans.
Submit concession proposals and reforecasts.
Track weekly rent growth progression for each site by evaluating YoY floor plan trends and market pre-leasing activity.
Lead all communication with Asset Management on rate projections, adjustments, and market survey related topics.
Develop and monitor the annual Advertising and Promotions budget.
Work with Community Managers to audit lease management systems and reporting.
Ensure team members comply with corporate policies and government laws on Fair Housing.
Ensure confidentiality of client, resident, and company information.
Prepare agendas for weekly 3rd party ownership calls.
Generate leasing analysis reports for Landmark senior and executive leadership team.
Ensure quarterly physical inspections of the communities are completed, including exterior curb appeal, cleanliness and neatness of exterior and interior common area amenity spaces, the leasing tour route and model units, and facilities.
Participate in weekly 4DX WIG sessions.
Assist with bonus submission auditing.
Maintain a high level of customer satisfaction by understanding the needs and expectations of residents, prospective residents, clients, and vendors.
Ensure compliance of community team members on You Speak We Listen Programming.
Assist Regional Director of Operations in developing reputation improvement plans and oversee the execution of plans as outlined.
Assist in customer service calls that arise due to change in rate and specials offerings.