Regional Director Community Engagement

Cinqcare • Atlanta, GA

4d

About The Position

Why Join Grace at Home? Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. Position Overview The Regional Director, Community Engagement is responsible for leading and driving community engagement strategy across multiple markets within a designated region. This role requires a strategic thinker with dep experience in community-based outreach and team leadership to ensure alignment between national priorities, regional execution, and fostering strong community partnerships. You will serve as the Chief Connector for your region, building relationships with influential stakeholders, guiding engagement strategy, and ensuring operational excellence across markets. Your work ensures that every field interaction is backed by strong operational support and aligned with CINQCARE’s purpose and engagement performance goals.

Requirements

• Bachelor’s degree in business, marketing, public health, communications, or related field preferred; equivalent experience considered.
• 8+ years of experience in community engagement, field operations, program management; healthcare experience strongly preferred.
• 7+ years of leadership experience managing field based teams statewide
• Proven ability to cultivate strategic community partnerships aligned with CINQCARE’s purpose and presence that deliver measurable results.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment (Medicaid managed care and Medicare)
• Proficiency with CRM and engagement tools; Salesforce experience preferred.
• Willingness to work evenings, weekends, travel extensively within the market and region; valid driver’s license and reliable transportation.
• Exceptional written and verbal communication skills.

Responsibilities

• Oversee engagement operations across multiple markets within the region.
• Lead, coach, and develop Community Engagement Managers to ensure high-performing teams.
• Set regional priorities and ensure alignment with national engagement strategy.
• Oversee field readiness making sure Experience Managers and Specialists have the right training, resources, and tools in place before launch.
• Collaborate with teams to design and implement regional engagement strategies tailored to local market needs.
• Monitor KPIs across markets (trust scores, outreach volume, engagement conversions).
• Identify trends, barriers, and opportunities to inform organizational engagement strategy.
• Build and maintain relationships with regional influencers (faith leaders, civic organizations, business networks).
• Represent the company at regional meetings, events and forums.
• Partner with national engagement, clinical operations, marketing teams to ensure seamless integration of community engagement efforts and care.
• Partner with Marketing and National Engagement leads to finalize scripts, toolkits, and training materials, ensuring alignment with CINQCARE’s trust-first engagement model.
• Collaborate with National Engagement and Intelligence to connect performance data to field improvements (e.g., adjusting outreach cadences, updating toolkits).
• Ensure compliance with company standards and fidelity to engagement approach.
• Oversee resource allocation and budget management for regional engagement activities.
• Own project management for engagement implementations (e.g., contracts, vendor partners, market activations) by coordinating requirements, to ensure go-live, engagement is timely, consistent, and implemented with fidelity.

Benefits

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.
• Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.
• Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Director