Regional Credit Manager - Charlotte Metro Area
About The Position
Your Impact The Regional Credit Manager position is responsible for execution of Lowe's DIY and Pro Credit products across the assigned Region. The primary purpose of this role is to train and guide store associates to grow retail sales through Lowe's Credit products while achieving performance targets for credit applications, credit sales, and credit penetration. This position will directly support store locations in Lowe's Region 2. Seeking candidates residing in the greater Charlotte metro area. What You Will Do Coaches, motivates, and trains key store personnel in partnership with local store leadership (store managers, department supervisors) on effective techniques to drive credit card sales through every store transaction. Partners with the Divisional Credit Manager and peer Regional Credit Managers, to identify best-in-class industry approaches to grow retail sales through Lowe's credit products. Monitors, tracks and trends credit sales results in each assigned district using data provided by the Credit Field Team Sr. Analyst and advises store leadership on progress against store credit sales plans. Develops and maintains relationships with regional and store leadership and business partners within the assigned territory, to resolve issues as necessary. Drives compliance with applicable laws, rules and regulations, adhering to policies, while applying sound ethical judgment regarding personal behavior, conduct and business practices. Escalates, manages and reports control issues with urgency and transparency.
Requirements
- Bachelor’s degree Business, Communications or related field or equivalent years of experience in lieu of education requirement, if applicable
- 5 years retail operations/sales/credit services experience
- 8 years combined experience in retail sales or credit/financial services in lieu of degree and other experience requirements.
Responsibilities
- Coaches, motivates, and trains key store personnel in partnership with local store leadership (store managers, department supervisors) on effective techniques to drive credit card sales through every store transaction.
- Partners with the Divisional Credit Manager and peer Regional Credit Managers, to identify best-in-class industry approaches to grow retail sales through Lowe's credit products.
- Monitors, tracks and trends credit sales results in each assigned district using data provided by the Credit Field Team Sr. Analyst and advises store leadership on progress against store credit sales plans.
- Develops and maintains relationships with regional and store leadership and business partners within the assigned territory, to resolve issues as necessary.
- Drives compliance with applicable laws, rules and regulations, adhering to policies, while applying sound ethical judgment regarding personal behavior, conduct and business practices.
- Escalates, manages and reports control issues with urgency and transparency.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
