Regional Credit Manager
About The Position
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TopBuild, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. PRIMARY RESPONSIBILITY: Oversee the collection function and administer all transactional AR processes for assigned regional portfolio while leading and developing a team of AR Managers and AR Specialists. Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment. Oversee assigned AR portfolio results and drive collection of delinquent customer balances. Train, coach and develop a talented staff of AR Specialists. Drive to established business goals; regularly achieve DSO, cashflow and % current targets Develop, support & remove process roadblocks to ensure effective credit and collections. Perform monthly and quarterly audits with the branch staff Manage all customer order releases Monitor and maintain Lien/Bond rights, properly execute lien waivers and file Liens/Bond Claims as necessary to protect AR assets. Facilitate resolution and escalations with various stakeholders, including Operations, Finance, Sales, and Commercial teams. Demonstrate a high-level of judgement in collecting; balance the need to collect and secure with sales goals and relationships. Handle escalated and high dollar receivables. Negotiate and secure arrangements for payment with escalated delinquent accounts within limits of authority; evaluate and recommend assignment to bad debt and/or collections, legal. Build strong relationships with Regional Leaders, attend meetings and ensure AR staff is meeting business requirements. Complete standard monthly reporting and ad hoc reports as required. Work with Auditors/Accounting team to comply with all audit expectations. Perform a minimum of quarterly, documented AR Reviews for all assigned divisions as required by Internal Audit.
Requirements
- Minimum 5 years’ experience in credit and collections, basic accounting and finance knowledge
- Bachelor’s degree in Accounting/Business or related experience preferred
- Previous experience in building materials distribution or construction industry
- Extensive Mechanics Lien and Bond management experience
- Leadership experience
- Excellent written and verbal communication skills
- Persuasive know when to be “soft” and when to be “stern”
- Escalate issues at appropriate times, know when to “raise the flag”
- Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued)
Responsibilities
- Oversee the collection function and administer all transactional AR processes for assigned regional portfolio while leading and developing a team of AR Managers and AR Specialists.
- Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss.
- Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment.
- Oversee assigned AR portfolio results and drive collection of delinquent customer balances.
- Train, coach and develop a talented staff of AR Specialists.
- Drive to established business goals; regularly achieve DSO, cashflow and % current targets
- Develop, support & remove process roadblocks to ensure effective credit and collections.
- Perform monthly and quarterly audits with the branch staff
- Manage all customer order releases
- Monitor and maintain Lien/Bond rights, properly execute lien waivers and file Liens/Bond Claims as necessary to protect AR assets.
- Facilitate resolution and escalations with various stakeholders, including Operations, Finance, Sales, and Commercial teams.
- Demonstrate a high-level of judgement in collecting; balance the need to collect and secure with sales goals and relationships.
- Handle escalated and high dollar receivables.
- Negotiate and secure arrangements for payment with escalated delinquent accounts within limits of authority; evaluate and recommend assignment to bad debt and/or collections, legal.
- Build strong relationships with Regional Leaders, attend meetings and ensure AR staff is meeting business requirements.
- Complete standard monthly reporting and ad hoc reports as required.
- Work with Auditors/Accounting team to comply with all audit expectations.
- Perform a minimum of quarterly, documented AR Reviews for all assigned divisions as required by Internal Audit.
Benefits
- Base + Bonus & Benefit Package
- Competitive Compensation
- Medical, Dental and Vision
- Strive Wellness Program
- 401(k) Matching
- Paid Holiday and Paid Time Off (PTO) for all positions
- AssuredExcellence®: minimal to no cost medical care and prescription drugs
- Flexible Spending Accounts (FSA): Healthcare and Dependent care
- Health Spending Account (HSA): with employer contribution
- Life & Disability Insurance
- Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
- Employee Referral Bonus
- Paid Military Leave
- Tuition Reimbursement
- Length of Service Award
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
