Regional Clinical Leader

Hero Practice Services•Tulsa, OK

19d•$50,000 - $60,000

About The Position

We are currently seeking a Regional Clinical Leader to train new and existing staff to achieve patient, safety, and organizational goals, while enhancing individual and dental division performance. This position will report to the Compliance Manager and has an expected travel requirement of approximately 50-70%. This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Requirements

Demonstrated experience with leadership and training in a dental capacity
Familiarity with modern training methods (classroom training, e-learning, workshops, etc.)
Strong organizational and interpersonal skills, as well as excellent written and oral abilities

Nice To Haves

Experience with public presentations, training, or teaching preferred
Bachelor’s degree or advanced training preferred
Preferred knowledge of eClinicalWorks software and must be proficient at using Word, Excel, and PowerPoint

Responsibilities

Equip staff with OSHA and HIPAA knowledge to ensure compliance with safety practices along with CDC Dental Infection Control
Understand, monitor, and ensure the smooth execution of practice processes, including but not limited to: training, office feedback, and documentation
Provide training, coaching, and support to improve patient management, efficiency and personal time management of clinical teammates
Provide new employee orientation training on clinical procedures
Provide Operation Managers with constructive feedback on new hires and follow-up training sessions with teammates in the region
Implement, deliver, and follow up on education workshops, lunch and learns, and webinars to improve quality and patient experience
Establish clear expectations for teammates around desired patient experience, coach and mentor customer service best practices, and monitor and remediate as needed
Implement new programs affecting clinical processes and initiatives in assigned region
Work alongside Operations Manager and Regional Director of Operations to create clinical action plans for areas in need of improvement
Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children