Regional Business Office Coordinator

The Northbridge Companies Home Office•Burlington, MA

23h

About The Position

The Regional Business Office Coordinator is responsible for supporting Community Business Office Directors with the administrative, human resources and accounting functions for multiple communities. These functions include providing support in the areas of finance, talent acquisition, training and development, recruitment, compliance and adherence to company policies and procedures. This role will function as a liaison between the Home Office finance, operations and human resources departments and the community leadership teams. This role will support 8 communities in coastal Maine, Newburyport and Burlington, MA as well as Milford, NH.

Requirements

Associate or bachelor’s degree in Accounting, Business, Finance, or a related field and five (5) years of experience with business office functions; or an equivalent combination of education and experience.
Three (3) to five (5) years’ experience working in accounting and human resources in a health care setting, management and/or Operations experience strongly desired.
Working knowledge of general accounting, billing and collections and expense management practices.
Working knowledge of payroll and HRIS systems
Working knowledge of federal and state employment laws.
Exceptional interpersonal and time management skills and demonstrated ability to manage multiple priorities effectively.
Demonstrate good judgment, problem solving and decision-making skills.
Proficiency in Microsoft applications; Word, Excel, Outlook, PowerPoint etc.
Requires the ability to communicate in English (orally and in writing) with the ability to converse comfortably with persons with disabilities, residents, families, staff, community officials and the public.
Must be able to travel within specified geographical area or on assignments and must be able to work flexible hours and be available to respond during off-duty hours to regional / community emergencies
Must be able to perform duties and responsibilities with or without reasonable accommodation
Must pass criminal background check.
Must meet all State health requirements including COVID-19 vaccinations.

Responsibilities

Assist with the coordination of onboarding and training of community Business Office Directors
Development, maintenance, and reinforcement of departmental Policies & Procedures to all Business Office Directors (BOD) both proactively and in response to questions.
Conduct internal audits of resident files and associate files to ensure accuracy and completion in accordance with state regulations, onboarding and orientation processes, I-9’s and workers compensation binders and OSHA reporting.
Provide on-site community support a needed.
Performs additional duties/projects as assigned.
Responsible for maintaining the completion, integrity and accuracy of associate files and data, including hard copies and electronic files through HRIS (Paycom).
Partner with communities and assist as needed in the hiring and onboarding of new associates (offer letters, processing pre-employ screenings, references, etc.)
Responsible for the proper facilitation and documentation of New Associate Orientation.
Partner with communities to support the administration of Associate benefits and act as liaison for questions regarding benefits, Paycom, etc.
Partner with communities and assist as needed to meet the in-service/educational requirements and tracking via Relias.
Responsible for oversight of timely recording and filing of workplace injuries with WC carrier and OSHA.
Audit of community business offices for federal and state required labor law postings.
Responsible for audit of monthly rent rolls for accuracy and completeness.
Orient new BODs for daily, monthly, and annual responsibilities.
Manages the financial component within YARDI, including configuration and oversight and introduction of new modules.
Responsible for oversight of rate increases, including street and annual in place rate changes.
Responsible for all areas of accounts receivable, managing collections and write off with the community BOD’s.
Responsible to review of third-party billing (Medicaid, GAFC and PACE) for timeliness and accuracy
Audit of community business offices for internal control compliance.
Audit and analyze financial data in support of enterprise initiatives.
Audit and analyze Security Deposit accuracy and completion.