Regional Business Manager

Starkey•Eden Prairie, MN

1d•$86,240 - $131,880•Hybrid

About The Position

At Starkey, we are in the business of connecting people and changing lives. As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29+ facilities and does business in more than 100 markets worldwide.â¯Here’s a video about the people behind Starkey’s groundbreaking innovation: https://www.youtube.com/watch?v=GjhRQ7qzlI0 JOB SUMMARY DESCRIPTION The Regional Business Manager (RBM) is a cross-functional business leader responsible for driving strategic regional growth, strengthening partner relationships, and elevating performance across Audibel. This role serves as a trusted advisor and business consultant to practice owners and key decision makers—providing strategic market insights, operational guidance, financial analysis, and best-practice implementation support. The RBM leads regional development plans, drives adoption of field programs (including Business Excellence material), oversees contract and program performance, and ensures consistent execution of business strategies that support revenue growth, profitability, and long-term partner success. The position requires proactive field leadership, strong business acumen, and the ability to influence teams and customers across all three networks. This hybrid role requires approximately 75% travel and 25% office time.

Requirements

Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field required.
7+ years of progressive experience in sales, business consulting, practice management, or related field.
Experience leading cross-functional initiatives and influencing senior decision-makers.
Strong financial literacy, including the ability to interpret P&L statements, KPI dashboards, and operational metrics.
Ability to organize and execute a business plan
Strategic thinking with ability to translate analytics into actionable business strategies.
Excellent relationship-building, communication, and executive-level influencing skills.
Strong analytical, problem-solving, and consultative abilities.
Ability to lead through influence in a matrixed environment.
Highly organized with the ability to manage multiple priorities.
Comfortable with significant travel (75%) including air and car travel.

Nice To Haves

Experience leading cross-functional initiatives and influencing senior decision-makers.
Strong understanding of medical practice operations or hearing healthcare preferred.
Understanding of hearing healthcare industry dynamics and private-practice challenges.
Proficiency with CRM systems, Microsoft Office, SharePoint, and business analysis tools.

Responsibilities

Strategic Leadership & Regional Business Growth
Develop and execute strategic business plans for the region that drive sales, market penetration, and partner growth across Audibel.
Analyze regional performance metrics, competitive data, and market trends to shape territory strategy and inform decision-making.
Serve as a field consultant—guiding partners through pricing strategy, operational efficiency improvements, organizational development, and profitability management.
Rollout & Execution of The Business Excellence Program
Lead the regional launch, adoption, and execution of the Business Excellence best practices.
Influence partners to integrate best practices in: Marketing and patient acquisition PPA training Sales strategies Retention strategies Goal-setting and KPI alignment
Ensure partners understand and leverage financial benchmarking and performance insights.
Sales Growth & Network Recruitment
Identify and recruit high-quality new partners that align with Audibel criteria.
Collaborate closely with the Audibel/Starkey Sales team to align messages, coordinate field strategy, and identify high-potential prospects.
Conduct annual ride-alongs with Sales Representatives to create unified messaging and support key account development.
Participate in regional and territorial marketing meetings to share updates and influence cross-functional alignment.
Field Operations, Contract Oversight & Compliance
Oversee monitoring, renewal, and compliance of Audibel agreements.
Ensure partners adhere to program standards, business requirements, and operational expectations.
Maintain a disciplined operating rhythm—including biweekly communication with every owner and a minimum of six in-office visits per licensed fitter annually.
Performance Tracking, Reporting & Documentation
Maintain accurate, timely records of partner communication, performance insights, and coaching plans.
Provide transparent, ongoing progress reports to partners and leadership.
Cross-Functional Leadership & Collaboration
Serve as a liaison between the field and internal teams—including Inside Sales, Marketing, Finance, and OMS.
Share market insights and partner feedback to influence program enhancements, strategic planning, and network evolution.
Additional Responsibilities
Support onboarding and integration for all new network partners.
Maintain up-to-date knowledge of Starkey products, competitive landscape, and industry trends.
Perform additional duties and responsibilities as assigned.