Regional Administrative Manager (Hybrid)

LEARN Behavioral•Timonium, MD

1d•Hybrid

About The Position

For over 20 years, Trellis Services has provided evidence-based, contemporary ABA therapy to help children with autism find success. Our goal is to empower our clients to build the skills needed to live a happy and fulfilling life. As a Regional Administrative Manager you'll be responsible for supporting key administrative and compliance process for LEARN’s regional clinical services. You'll work in partnership with other support function, including HR, Training, Clinical Compliance, Clinical Operations and Facilities, to ensure staff is supported and services are delivered in an efficient and compliant manner. RAMs are members of our Regional Clinical Services team.

Requirements

Bachelor’s Degree or equivalent preferred
A minimum of two years general corporate administrative experience
Background in healthcare and/or healthcare compliance
Business Acumen
Technical Proficiency, including but not limited to MS Office Suite
Ability to multitask and maintain thoroughness
Thrive in a fast-paced environment
Adaptable to change
Positive approach to daily routine
Strong interpersonal skills with the ability to effectively communicate with internal and external partners
Strong analytical skills with the ability to evaluate information to identify and troubleshoot
Work independently in order to follow through on assignments with minimal direction, including acting where answers to a problem are not readily available
Proactive in seeking out opportunities to learn and grow
Exceptional attention to detail
Able to communicate clearly and concisely in both written and verbal format, English is the preferred communication
Commitment to our five values: partnership, integrity, curiosity, client-centered, and excellence

Responsibilities

Manage clinical documentation reviews and follow-ups
Support staff compliance processes including but not limited to; session conversion, training compliance
Support clinical leadership with internal and client communications, as needed
Coordinate office supply purchases with learning centers and offices
Ensure key internal systems are kept up to date
Collaborate with facilities management on office/center maintenance
Provide oversight for front office assistants, as needed
Act as regional point of contact for corporate administrative departments
Complete special projects as needed
Distribute operation reports and metrics as directed
Provide on site administrative assistance as needed
Coordinate with IT to ensure hardware is returned and recycled
Attend monthly meetings and provide detailed meeting notes