Regional Administrative Coordinator - Los Alamitos
About The Position
The FirstSteps Team is inspired by the belief that every child deserves the opportunity to achieve their fullest potential. To that end, our mission is twofold: to provide the best evidence-based, behavior analytic treatment to our children diagnosed with autism and related learning differences, and to offer a positive, collaborative, and dynamic work experience for our team. We are steadfastly committed to ongoing training and mentorship of our employees, always motivated to support the next generation of clinical leaders in our field and at FirstSteps. Our greatest reward is witnessing the rapid and joyful learning of our little ones and knowing that together, we are creating more happy days for the kids and families we serve. The ideal FirstSteps Regional Administrative Coordinator (RAC) can be described as an amazing people-person who is always welcoming and knowledgeable and capable of connecting our team members, our clients, and our visitors to the resources, people, and information they need. This individual understands systems and the importance of creating, communicating, and managing simple processes essential to operational success. In essence, our RAC ensures that our Center is a warm, kid-friendly, organized, chaos-free place of learning and connection - a place everyone loves to visit. As our Regional Administrative Coordinator you will significantly contribute to the organization and management of our Redondo Beach Center where our little ones meet with their clinical team to learn and socialize. As such, as our RAC you are critical to ensuring the Center runs seamlessly and that both our kids and your fellow FirstSteps team members have what they need to be successful. In this role, you will have the opportunity to regularly interact with and learn from our young clients, their caregivers, and both our clinical and administrative staff as the "connector" for all parties.
Requirements
- An amazing people-person who is always welcoming and knowledgeable
- Capable of connecting team members, clients, and visitors to resources, people, and information
- Understands systems and the importance of creating, communicating, and managing simple processes essential to operational success
- Proficiency in utilizing scheduling software
- Proficiency with Microsoft Teams & Sharepoint
Responsibilities
- Greeting & signing-in/out of all visitors and staff entering and exiting the Center
- Answering and management of all incoming calls, voice mails, faxes
- Inventory ordering and management per operation budget
- Coordinating with our Technology & Facilities Manager for equipment and facilities related needs/repairs
- Creating and maintaining optimal work and learning areas for both our team and our clients
- Creating and maintaining dynamic team and event bulletins posted in our break room and electronically via Microsoft Teams & Sharepoint
- Utilizing our scheduling software to assist our Regional Scheduling Coordinators when changes arise or when they are out of the office
- Scheduling / room assignments for clinical activities planned in the Center
- Creating all new hire training appointments in our scheduling system
- Confirming treatment session availability for our clinical team members
- Anticipating and providing non-clinical support as needed/requested during Center-based service periods
- Assisting with new client /caregiver tours of our Center
- Assisting with the non-clinical aspects of our FirstSteps for Friends Summer-Intensive program and related Center events
- Assisting with event planning and execution
- Managing our clinical instructors' office tasks and attendance
- Assisting team members with administrative processes/procedures
- Managing time-off requests
- Managing birthday and celebratory announcements
- Providing our new hires training and Center orientation
Benefits
- Paid time-off for vacation
- Paid time-off for illness
- Banked paid time-off hours for work anniversaries
- Health Insurance with generous employer contribution
- Access to discounted dental and vision Insurance
- 401(k) Retirement Plan with generous company match
- Professional and General Liability Insurance Coverage under FirstSteps’ policy
- Participation in Student Loan Refinancing Discount
- Employment Assistance Program
- Access to discounted Pet Insurance
- Employee referral bonus program
- Employee discounts on movies, theme parks, hotels, etc.
- Ongoing team building and community events during and outside of work hours
- Fun, team approach and work atmosphere
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
