Regional Account Manager - Digital Sales - Mid Atlantic Region

Winsupply•Charlotte, OH

About The Position

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations. Position Summary The Regional Account Manager will work to proactively help local companies as well as their customers in the adoption and use of Winsupply’s eCommerce platform and other digital tools as defined.

Requirements

Bachelors degree in Sales or Business; relevant experience will be considered in lieu of a degree.
2-5 years of relevant work experience.
Knowledge of Microsoft Office Suite.
Ability to travel approximately 50%.
Deliver superior customer service and experience
Effective listening, communication and negotiation skills
Accuracy and attention to detail
Demonstrated understanding and application of effective selling strategies and techniques
Demonstrated success meeting sales and service goals and growing sales
Ability to work independently with some direction
Superior organizational skills
Team player who works productively with a wide range of people
Able to handle difficult customers with diplomacy and tact
Technical expertise and knowledge of products and materials

Nice To Haves

Product/applications experience.
Wholesale distribution experience.

Responsibilities

Conduct regular and consistent inside and outside sales calls to assigned local Winsupply companies and their customer accounts
Visit local Win companies as needed to provide demonstrations or joint sales calls with customers
Provide regular training opportunities for customers either in person or via WebEx
Help register customers for online accounts with eCommerce
Help onboard and sign up equity partners for eCommerce sites
Utilize CRM to track sales and customer data for specified region
Increase sales via online channel for existing and new customers
Work with local companies, customers and or contractors in resolving service issues
Use strong consultative sales skills, interpersonal skills, attention to detail, and provide follow-up
Respond to customer inquiries via email, text and/or phone
Contact Local Companies to discuss benefits of eCommerce
Help present eCommerce at tradeshows (internal or external)
Assist users in accessing information on MakePayments platform
Help local Win companies upload and maintain favorites lists and product data
Document user feedback of local company website(s) and deliver information to key stakeholders
Develop long-term relationships with power users to help gain traction of platform
Other duties as assigned