Region HR Manager - East Region

National Express • Warrenville, IL

1d • Remote

About The Position

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Ideally, the candidate will be located in Pennsylvania or New Jersey, or within a reasonable commuting distance. Position Purpose\: Under the direction of the HR Director, the Region HR Manager will be accountable for providing the full range of Human Resources support to assigned businesses and/or functional groups. The Region Human Resources Manager is responsible for day-to-day HR management activities including\: Employee Relations, Policy Interpretation & Implementation and Performance Management. In addition, the Region HR Manager will support and implement corporate related projects, processes, and initiatives. The Region HR Manager will partner, consult, and contribute to business unit decisions and strategy and translate these strategies into tangible HR priorities while ensuring the business and/or functional group is compliant with all applicable laws and National Express policies. This is a remote position but requires travel to various locations.

Requirements

• Bachelor’s Degree required; PHR or SPHR Certification preferred
• 7-10 years of professional Human Resources experience
• Multi-site experience required; ability to provide guidance and training from a remote location
• Experience responding to EEOC, Human Rights Commission, Wage & Hour, and other types of employee claims required
• Strong working knowledge of Human Resources practices and principles with significant knowledge of laws and regulations affecting employment
• Experience recruiting for high-volume positions
• Effective presentation skills and the ability to assist in the development and delivery of employee or management training
• Experience initiating and implementing Human Resources programs to achieve business objectives and ensure HR support for internal customers
• Must possess leadership and collaborative skills with demonstrated ability to build partnerships with internal and external customers
• Strong knowledge of Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.) and HR systems
• Excellent verbal and written communication skills along with strong interpersonal skills
• Experience with change management
• Strong analytical skills with an attention to detail
• Creative, innovative, and flexible mindset
• Ability to work independently or as part of a team
• Well-developed time management skills
• Utmost professionalism, integrity, and confidentiality
• Must have the ability to travel up to 40%, at times with little to no notice

Nice To Haves

• PHR or SPHR Certification preferred

Responsibilities

• Providing remote and occasional on-site HR support, guidance, and training to employees, staff, and management teams within a specified region on range of HR issues and practices
• Initiating and implementing Human Resources programs to achieve business objectives and ensure HR support for internal customers
• Investigating and resolving various employment matters including internal employee complaints, hot-line issues, EEOC, Human Rights Commission, Wage and Hour, and other in conjunction with Labor Relations and Legal Department
• Ensuring compliance with all federal, state, and local laws
• Supports the recruitment process for multiple locations
• Guiding the performance management and performance appraisal process
• Promoting employee engagement and a positive work environment
• Assisting with the development and delivery of employee or management training
• Building strong partnerships and working collaboratively with internal and external customers
• Conducting special projects as requested
• Other duties as assigned

Benefits

• We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual.
• Additionally, employees are able to enroll in a retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees