Region Director

Rural King Supply•Mattoon, IL

1d•$165,000 - $190,000

About The Position

Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. The Region Director oversees and leads a team of District Managers. The role requires a leader with high-level skills in talent management, store operation execution, driving sales, financial acumen, as well as strong written and verbal communication. This role is responsible for setting performance objectives, optimizing operational performance, creating a culture of hospitality, and ensuring company expectations are followed to provide exceptional customer service.

Requirements

At least 10 years of retail management experience or equivalent combination of experience and education.
5+ years multi-store retail management experience.
Working knowledge of Microsoft Excel, Word, and PowerPoint.
Strong supervisory and leadership skills.
Strong analytical and problem-solving skills.
Excellent verbal and written interpersonal and communication skills, customer service skills, and negotiation and conflict resolution skills.
Proven experience coaching and mentoring team members.
Ability to relocate for business needs.
Ability to travel from store to store on a daily basis with overnight stays.
Must be able to sit or stand for prolonged periods of time.
Must be able to access and navigate each department across facilities.
Must be able to verbally communicate effectively with others (in-person and via electronic devices).
Must have close visual acuity.

Responsibilities

Deliver effective and consistent leadership across a region by driving operational excellence, initiating company change efforts, and providing information and recommendations for process improvements.
Develop and lead a District Management team to effectively execute store operations expectations for customer service, store standards, sales, labor, merchandising, marketing initiatives, financials, new store openings, and all other operational areas.
Lead a results-driven culture based on setting clear expectations, supporting efficiencies, and setting goals that focus on key drivers for success.
Drive the overall financial performance of the region by analyzing financial reports and effectively communicating budget goals such as: sales, labor, shrink, and operating expense.
Implement and model exceptional customer service, understand the unique needs of customers, and empower associates to act in the best interest of the customer and company.
Build strong and trusting relationships with others throughout the company, work collaboratively and cross-functionally to achieve objectives, and communicate with energy and positivity to motivate, influence, and inspire commitment and action.
Champion strategies to attract and maintain a highly skilled and engaged workforce, support company human resources initiatives, develop internal talent, identify competency gaps, anticipate turnover, build a talent pipeline, and regularly recognize others’ contributions and accomplishments.
Emphasize the importance of learning and development, create an environment of teaching and training to increase associate knowledge and skills, and support the high-potential talent program, mentorships, and succession planning.
Ensure compliance and provide direction and guidance with company policies, procedures, programs, and initiatives.
Cultivate an environment where associates embrace Rural King’s Mission, Vision, and Values.
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Lead associates in a way that exemplifies the leadership principles taught in Rural King’s Thrive Leadership Program.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Perform other duties as assigned.

Benefits

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership