Region Customer Service Manager

EntergyThe Woodlands, TX
336dHybrid

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About The Position

The Region Customer Service Manager is responsible for managing the organization that establishes and maintains relationships with current and future customers. This role involves supporting strategies that enable Entergy to meet customer expectations and improve customer satisfaction. The manager will execute effective customer outreach and key account management strategies, drive engagement, and support regulatory initiatives. The position also includes leading the resolution of customer complaints, partnering with communications for public messaging, and building community support.

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